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Upon entering the building there was a musty smell. I am writing this review not to hoping get the money back, but to share with you, so that many of you wont fall into the scam and lose $59.00 or even much more.More, We are sorry to hear that you have decided to cancel your reservation after booking within our sales division. There are several other amenities available as well. We're sorry to hear your stay was not as relaxing as it could have been. (This also happened to someone else in my party earlier in the week in a different building.) So I called them 2 days later to cancel the reservation. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The reality is you are paying a lot more money than you expected for vacations. per night. The reality is you are paying a lot more money than you expected for vacations. Same for. The first night upon staying in SH East side, Room 221, I knew something was off. Thank you very much for your most recent stay and for taking the time to write such a wonderful review. 2023 FrightFind, All Rights Reserved. On the rates side, I can understand your feeling that the rates were higher than the previous year. From our 9 hole executive golf course to the indoor amenities . There are a million hotels with a pool and a slide these days. Privacy Policy - Terms of Use - Copyright Policy. 190 guestrooms or units. Tripadvisor performs checks on reviews. We apologize for the inconvenience with the hot water, but we are glad to hear that it was quickly fixed by our maintenance team. This haunt is in need of information. After driving right to the resort (dont follow GPS, use the resorts directions), we found everything as advertised. Address: 516 Steele Hill Rd, Sanbornton, NH 03269, USA. The accommodations (two bedrooms, spacious living area with full kitchen, and three bathrooms) were perfect for us. Room #38, the kitchen and the Carriage House are said . Review tags are currently only available for English language reviews. They took $20.00 off my bill the next morning. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Ask maryellenc602 about Steele Hill Resorts, Fantastic Resort for Families, Even Those Without Kids, Ask kristengQ3516GK about Steele Hill Resorts. We apologize that you were not satisfied with your recent visit to Steele Hill Resort. It took almost 2 hours (we were told 90 minutes). Yes, free parking is available to guests. Like Webcams nearby. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I also noticed that many of the resort's employees did not greet me or acknowledge me as I passed them in hallways and on walkways around the property. Youll get more value somewhere else. So, the resort is not very well located to make up for shortcomings. On this visit, however, I feel like I had been somewhat "taken" for the price I paid ($169.00/night plus tax). I am also happy to hear that your daughter loved the pool area. There are several other amenities available as well. This gets you out of the rally/tourist craziness into a beautiful setting where you can get a good night's sleep. And he doesn't want anyone else to, either. WiFi is free in public spaces. The front desk was dismissive, 2 calls to maintenance about the heat in the bathroom not working and a week later it still wasn't. An apparition of a man is said to walk through the halls and offices in the corporate office, opening doors and windows. When arriving home, after researching more, to my surprise, we were not the only ones to experience similar things at Steele Hill Resort. Is it truly haunted? The haunted Ocean Born Mary House has an interesting pirate origin story spun many times over the years. This problem will be resolved as we plan on putting a new roof on the facility in September.I am sorry to hear that you did not find the room arrangements satisfactory. We are so glad to hear that you have been coming to our resort for 16 years and appreciate your continued support. yeah, still smelled like sewer. We also hiked on the properties trails.that is one thing that needs improved upon.better trail maps. Mar 16 - Mar 17. The rate was $195 and $243 for a room for up to 6 people. In 1978 he was joined by his youngest son William and his oldest son . Thank you for your loyalty to Steele Hill Resort and for taking the time to share your feedback from your recent stay with us. Also, the last night at Steele Hill, both my cell phone and laptop broke, just stopped working. Steele Hill Resort. The resort has been experiencing a significant increase in demand over the last few years and the reservation staff always adjusts price to match this demand. The resort is about five miles off Route 3 in an area west of Laconia and east of Interstate 93. Sincerely, Rob Robillard, General Manager, The glass covered pool with the water slide is perfect for families who want a brief "break" from winter without having to get on an airplane. Without knowing we all got up at different times looking for where the screams were coming from and were unable to pin point where they were they were. Steele Hill Resorts. I had surgery on my right eye 2 months later to restore my vision (I was 39 at the time, diagnosed with a cataract. FrightFind's guide to the top haunted hotels in the US. Later on, while laying awake in the bed, I felt something moving up the bed along side of me, crawling along where I was laying. Taxes and fees that are shown are estimates only. We have nothing but positive comments about Steele Hill Resort, and hope to come back again someday. They have done their best, but they have not been kept up. We were extremely disappointed after looking so forward to visiting here. gross exceptions (long hairs clinging to goop on the wall), but even then pretty depressing. 100 Lower Bay Rd, Sanbornton, NH, 03269. Sincerely, Rob Robillard, General Manager, My husband and I spent a week at Steele Hill to do some leaf peeping this Fall. Get exclusive access to haunted news, spooky contests, and more! But when making reservations for next year, I'll be carefully considering my decision to go back before laying down my 50% deposit.I'll start with the positives before telling you about the negatives on this trip. The first night we all heard a girl screaming at different points in the night while we were sleeping. To summarize - cheaply built and unclean, go somewhere else. . This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Unfortunately, that resulted in a miserable night's sleep for my wife and two toddler aged children. Historians are divided in opinion as to whether they should designate him a knave or a madman. Rob Robillard, General Manager at Steele Hill Resorts, responded to this review Responded August 8, 2021 Thank you very much for your most recent stay and for taking the time to write such a wonderful review. It sounds like the resort location was a good fit for your groups visit. More. Please see our partners for more details. Stayed for a weekend away with the kids. The gym was quite nice for a hotel. While the east building is directly connected to a nice indoor pool area, it is not connected to the large amenities center pool that we are known for. Not a big deal, but there is also a major difference in accommodations. Paper thin walls and ceilings. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Those things (no matter how pretty the new construction is) sets a bad tone. After I verbally consented to pay the $59, they emailed me the confirmation letter. It was nice to have a coffee maker, but then you can only sit in the one sofa chair or the bed to sit and enjoy the coffe. 516 Steele Hill Rd, Sanbornton, New Hampshire, United States. Steele Hill Resorts. The location is spectacular. We were given a 2 bedroom in Steele Hill West. We did make significant efforts to minimize the impact of this project including putting up a temporary fence and flowers to hide the area from ground level. The rooms in the East building look nothing like the beautiful, spacious rooms on the website. Directions. Fitness Center. Search Nearby Haunts. Rob Robillard, General Manager at Steele Hill Resorts, responded to this review. 516 Steele Hill Rd, Sanbornton, NH 03269, USA . more. They said they would send security, however, I waited for 20 minutes and never saw them show. When I asked who we might follow up with in a day or two should we decide to buy, Spencer said 'we don't have business cards here.' As far as considering our property a pit we would have to disagree as all of our team members work very hard to make Steele Hill an enjoyable vacation destination for our guests. Master bedroom/bath upstairs and downstairs included a fully stocked kitchen, dining area, living room, fireplace and bedroom with 2 full size beds. amenities and no one could help because guest services was closed. At this magnificent resort, you and your loved ones can celebrate the . Clearly cleanliness is lacking here. The front desk said they would bring them once some got washed. There are 239 episodes which span thirteen series, four movies and live-action production. Fireman Sam was first broadcast on BBC One on 17 November 1987. The pool, although smaller than we had expected, was still very fun. Thank you for staying with us. People like me who easily fall into their offers definitely will change the mind during that 90 mins tour. We take these matters very seriously and will speak with the proper departments and work to improve in these areas for future stays. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I got flustered and got out of bed quickly, but again, nothing was there. Sincerely, Rob Robillard, General Manager. )Many of the hotel's employees in the restaurant and front desk seemed somewhat unsure of what they were doing, but this may be just because it is relatively early in New Hampshire's tourist season. Needless to say I couldn't even sleep in the same bed as my partner, especially since the AC decided to work only when it wanted to. arrived at a town called Powhatan, consisting of some 12 houses pleasantly seated on a hill'. After about 30 seconds of just staring at this entity, waiting for it to move (it just stood outside the hotel room leaned up against the entry door to 7A. Stay at this 3-star B&B in Sanbornton. I learned that they sugarcoat all their promotions and packages. However, during our stay, we did encounter these two issues: 1. First of all, location. Delivery & Pickup Options - 44 real customer reviews of The Hilltop Restaurant At Steele Hill Resorts "I've been here for a rehearsal dinner, wedding, breakfast, and dinner on 3 different occasions. I also need to add that there is no where to eat within 25 min drive so you either have to make that drive or go to the "restaurant" in the hotel which is like two workers hosting, servings, and probably cooking your food while you sit in an event room. We were staying as part of a promotional package to decide whether or not we wanted to become members of the resort. We offer promotions to interested individuals to highlight a vacation experience from the perspective of a member. I am glad the resort experience met your expectations. Activity director (Nancy) lead a hike through the woods and was very pleasant to talk with and very informative. The sledding was solid. WIF. I am not sure how the service you experienced was different than any other guest and know that our staff and team members treat all of our guests with the same respect and dignity in which they deserve. Free Timeshares. I will take this feedback into consideration. (While I understand that construction must be done, the room rate should have reflected this temporary inconvenience and bad view.) The ghost of a 12-year-old girl named Laura who was killed in a fire in the 1800s is said to haunt the historic 1875 Inn, once called the Tilton Inn. . Save. Thank you again for your feedback and we hope to have the opportunity to make your 17th stay with us even better! Here is a list of the Pros and Cons that we encountered during our stay.Pros Room was very nice (Stayed in the South building) and clean with a good view. It was clean, cozy, and spacious. The offer was intriguing but we don't have $15,000.00 just sitting. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Built in 1763, the inn is haunted by a ghost the staff have nicknamed Charlie. Thank you for taking the time to leave us a review and for your rating of four stars. 516 Steele Hill Rd, Sanbornton, NH 03269-2605. We enjoyed 2 out of the 4 pools while there. Later I shared my news with multiple friends and did the research online; I found out that the tour is all about getting people to buy their timeshare. On June 1, the 31-year-old musician slammed the . Active travelers can enjoy racquetball/squash, volleyball, and sledding at this hotel. Pay $0 for a timeshare at Steele Hill Resort. The room was clean with the exception of the oven. There are still more positives than negatives. Call Center Representative - $750 Sign-On Bonus 09/19/2022 - Telemarketing. From Standard hotel rooms to luxury 2 bedroom condominiums with full kitchens, Steele Hill offers the largest selection of accommodations in the Lakes Region. We were impressed with the excellent design, construction and . RCI who we booked through had worse customer service than the resort, and I do use the word 'resort' lightly. Although you may not be interested in our vacation ownership products, we hope to give you the opportunity to enjoy the resort offerings as a rental guest in the future. Later I shared my news with multiple friends and did the research online; I found out that the tour is all about getting people to buy their timeshare. The bottom was covered with baking splatter. No air conditioning? Will 100% be back again! The bathroom shower curtain bar was totally rusted out. Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant. At Steele Hill Resorts we offer a variety of room types and I stand behind the quality of all of them. This property boasts great amenities such as a free 9-hole golf course, indoor and outdoor pools . They had nearly sold us on it, but we had a commitment to meet somome and asked for their offer point blank so we could consyit. The Joseon Dynasty intended to enhance its communication . We were in the "West building" on the 2nd floor next to the gaming and pool areas. It's not perfect but he food is definitely good and the servers are friendly, local people. The onsite amenities center houses the resorts' indoor . Consider a stay at Steele Hill Resorts and take advantage of 9 holes of golf, a poolside bar, and a grocery/convenience store. When I got there they informed me I had only paid for one night. Steele Hill Resorts offers some of the most spacious, well-appointed rooms in New Hampshire's Lakes Region. I stayed in the west side hotel room 7B,, on top of the hill with just myself and my daughter. Our full time activates director does a great job organizing events to introduce guest to the abundance of nature around the resort. The sofa in the living area also folded out into a bed. I am writing this review not to hoping get the money back, but to share with you, so that many ofWe went to Whales Tale Water Park at the end of June, 2021, and filled out a wining contest form of some kind of free stay. So we settled down in our room for the night, the bed in our room was very uncomfortable, not to mention we didn't have air conditioning. Steele Hill Resorts sits on 500 acres of forests and fields, offering a secluded accommodation right in the heart of unspoiled nature. Please explain to me what deep cleaning is???? Guest rooms offer a flat screen TV, air conditioning, and a kitchenette, and Steele Hill Resorts makes getting online easy as free wifi is available. Enjoy free breakfast, free WiFi, and free parking. We are sorry to hear about the inconvenience with the maintenance technician and the cleanliness of the oven in your unit. Steele Hill Resorts in nestled in beautiful Sanbornton, New Hampshire (15 minutes from Tilton and Belmont). Find your perfect getaway to New Hampshire. A. Read more, 509 Decatur St, New Orleans, LA 70130, USA, New Orleans, Louisiana is a city that has to be directly experienced to be believed. We will make sure to address the issues you brought up with our management team. That is so creepy; the ghost was crawling up beside you in bed as well as hearing a female screaming. Thank you for staying with us on a return trip for bike week. I turned to look at my daughter real quick, about 3 seconds passed and I looked back out the peak hole and the figure was GONE. I personally oversaw the creation of this accommodations page to ensure guest had an opportunity to fully understand the different inventory that we offer up at Steele Hill. 3-star family-friendly hotel in the mountains. I saw it on Groupon for $145. We didnt have hot water but it was fixed immediately by maintenance, staff. Most staff weren't very helpful. Steele Hill Resorts. While staying at Steele Hill Resort, you may want to check out The Hilltop Restaurant (0.5 mi) which is a short walk away. That always ticks me offall it takes is a simple "hello" and I am good to go.Overall, I would probably stay here again if their room rates do not go up. They are not ADA compliant. We would highly recommend this resort to anyone! Ralph Cutillo Purchased the property in 1968 and ran as a popular vacation spot. When I opened my eyes no one was there.. Then it felt as if someone sat at the foot of the bed and then I heard whispering.. That room is haunted!!! Had they been far cheaper it would have been okay, but the prices were ridiculous. Steele Hill Resort *Resale Price : $2,000 - $5,000 . He often whistles as he walks. Find some of the places that make the bravest scare seakers tremble in their boots. Not sure where to start? 960 reviews. We hope that you and your family will be able to join us again for some more fun soon!Sincerely,Rob Robillard, General Manager. It even had free weights. 2nd for the pool/water slide area. Our room was very close to where we parked so that was a perk given we had to unload the car. (50% or more off that night's stay would have been a more appropriate offer but I really wasn't in a mood to argue. We are happy to hear that you enjoyed your accommodations along with the incredible views. Of course, I wont get my $59 back. Call. Tripadvisor performs checks on reviews. The rainy weather also caused a schedule overrun on our recent project to construct a dedicated wedding tent space and parking lot extension for the south building. (See attached picture) In the middle of a hardwood forest, Steele Hill Resorts houses a steamy glass-atrium pool area. (See attached picture) After speaking with our housekeeping manager, it sounds as if the delivery of additional bedding including the requested comforter was brought to your room in a timely manner by our housemen on the first night of your reservation. I wish this was easy to write. Active travelers can enjoy hiking/biking, racquetball/squash, and fishing at this hotel. Based on your feedback I took the opportunity to follow up with our Front Desk manager who refunded your money. We are currently discussing a project to completely enclose this space during the next budget cycle. Im sure this place is great in the summer or would have been great if our kids were there, but as two adults visiting in the fall, this resort was horrible. Overview. Wolfgang Van Halen doesn't want to watch a recreation of his late father Eddie Van Halen's final days. Set amongst 500 pristine acres overlooking Lake Winnisquam and Lake Winnipesaukee, Steele Hill Resort offers authentic New Hampshire charm complemented by a large selection of amenities. We are truly sorry to hear that your recent stay at Steele Hill Resorts did not meet your expectations. Quiet Hours Enforcement: Our upstairs neighbors were extremely loud, so I called the 24 hour desk at around 10:15pm. If you want to catch a thrill or experience a real haunted place, then we can get you there. We were impressed with the excellent design, construction and neat architectural details of all the units, especially the ability to get to the main lobby and restaurant areas without going outside in the rain (had great weather most of our stay). We stayed in a two bedroom townhouse. And of course, the view and scenery were fantastic. There is no way a person could have exited that quickly and without making any noises opening the doors with the key card. Please explain to me what deep cleaning is???? To this day, I am still so freaked out by what I saw. Our housekeeping team has had excellent customer feedback grades in the last two years and I can assure you this is uncharacteristic of their service. During the week we were there, the resort was re-paving the parking area, which made it very inconvenient for all (no compensation offered), and a golf hole was under renovation, which made for an 8-hole course.Overall, we had good time at the resort and would recommend staying there to our friends. Overall, it was a great stay. This place is indeed haunted! When our kiddo would be sleeping in the main room with the a/c we would want our door closed a bit for privacy that means we get no a/c.