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Sky warns: "Don't let your photo be more distracting than the product you're selling.". First, Depop cannot provide you with a prepaid label and so you will have to either go to the counter to process you can do one online if using USPS. In fact, you dont have to do anything whenever you make a sale, the money is sent to your PayPal account that youve already connected to your Depop account. Of course, everybody is human and sometimes Post Offices make mistakes. You can also call them but you may be on hold for a while. Want to Shop More Sustainably? Theres no need to buy high-end photography equipment to take, Follow these common, helpful tips to writing effective. Once youve put it all together, your listing should look something like this. Sydny Sky, Depop seller, phone interview, October 28, 2020. Living in New York City as a college student in 2018 during an endless blue-gray winter was like being dropped off at an amusement park with no money to enjoy the rides. This includes your email, credit card, and bank account. Please contact the moderators of this subreddit if you have any questions or concerns. For this example, were going to create an account directly from their website. When it comes to print-on-demand service providers, we recommend Printful and Printify. If you need tips with a step-by-step guide, check out our post below. Will it take the fee automatically when the transaction is complete? Attach proof of full refund to the buyer (i.e. This is because they consider brand new accounts selling as a risky transaction. Please keep in mind that if you didnt describe your item fully, you might have to refund the payment to the buyer of your item. Test out different poses. A little prodding revealed that my friend planned (but rarely followed through) on selling their old clothing, often through online marketplaces. Step 4: Link to your social media account and tap on Next. Well Damn lol. Advice, staff picks, mythbusting, and more. If she puts in a consistent effort, she told me, she can make anywhere between 3,000 and 4,000 a month. Etsy is paying $1.625 billion for the company, in what Etsy is describing as a mostly cash deal. Add photos, description, price, and all the other details that weve discussed above about your product. Below is a simple chart that shows how it works. Make sure the email on your Paypal account and your Depop account match. Any post that does not adhere to them is subject to removal. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-leader-1','ezslot_8',127,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-leader-1-0'); Make sure that you get a refund from both Depop and Paypal. Rewriting the rules and succeeding on their own terms these are the people who power Depop, and supporting them is our top priority. Creating unique looks, new trends and making new from old. This makes it sound like they've probably deleted their paypal account too? Depop has started resetting passwords for some 12 million users that have not changed them in over a year and told the BBC it had sent reminders to a similar number to make sure their log-in details are unique. Pricing is another important aspect when it comes to selling. Id had some experience selling through eBay when I was in high school, mainly slinging relics from my dads basement: a great-aunts old mink coat, a lone barstool, a sky blue iPod Nano. With an effective product description, you can convince the customer to click the Buy now button. Our journalists combine independent research with (occasionally) over-the-top testing so you can make quick and confident buying decisions. Sorry for the massive post but I'm panicking a lot, 300 is a lot for a student to get scammed out of!! Depop payment fees include 3.4% + 0.30 for all its UK and EU sellers, whereas the US sellers are charged 2.9% + $0.30 on each payment. But I don't have any money in my PayPal either, just the pending payment from the sale. Starting a business can often be expensive. Incentivizing your potential customers with free shipping may seem like a simple and effective way to get them to buy, but shipping heavy (and costly) items like shoes could eat into your profit more than you anticipated. Popular accounts and groups include those for Lululemon, Louis Vuitton, and Noihsaf Bazaar, the last of which mostly lists clothes from independent designers. It entailed succinctly describing each piece of clothing, something Id had ample practice doing. There are several times throughout the year that Depop has offered free shipping. No letter misspelled, missing, or flipped. To create an account, you can go through the following steps: Step 1: Go to signup.depop.com, enter your phone number, and click on Send code. Wirecutter is the product recommendation service from The New York Times. Options. In their system, a carrier will sometimes switch the first and second address lines. They are inclusive, diverse, progressive and creative. If you, as the seller, agree to the refund. Although USPS states priority shipping insurance is included for $50, according to the Depop shipping section in the app it appears to be up to $100. The Depop fee will come off the total so keep that in mind for lower priced items it may come into your profit margin if you are not careful. Unlike many other selling platforms, at Depop we only charge you when you make a sale, this means there are no fees for the length of time your item has been listed for or any initial costs to list the item. Enter the 6-digit code sent by Depop to your phone number. Find out more about how we use your personal data in our privacy policy and cookie policy. Then, tap on 'Set up your shop'. I'd also like to mention that the Depop limited charge is an additional charge aka a separate charge that shows up on my Paypal. Tired of constantly pinching pennies, I looked for a gig that wouldnt require much labor or time but could still boost my income. When you sell an item, Depop will automatically charge the 10% fee on the total transaction amount (including shipping costs). However, make sure that all your sales are sent with tracking. When selling online there are some common reasons why customers return a purchase. When Amelia Strike, 21, was logged out of her Depop social shopping app account in October, nothing seemed out of the ordinary. By browsing this website, you consent to the use of cookies. If you do not want us and our partners to use cookies and personal data for these additional purposes, click 'Reject all'. That's why I was curious if I were to put any money in my bank account if it would've automatically taken it out since I didn't want it to because I was gonna use that money for something else. In 2021, Depop was acquired by Etsy for $1.6 billion. Depop was founded by Simon Beckerman in 2011 as a social network where readers of PIG magazine could buy items from the young creatives featured in the magazine. While any payment issue as a seller can be extremely frustrating, there are some steps that you can follow to ensure that you are getting your money on time.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-large-mobile-banner-1','ezslot_9',129,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-mobile-banner-1-0'); One last little tip about buying or selling on Depop is that make sure you are using the platform. Depop operates a social media-inspired peer-to-peer marketplace which uses artificial intelligence to suggest relevant sellers and items to you and to display your items to the most relevant potential buyers, based on your preferences and other information submitted to it, and which allows you to buy and sell items using the Depop application The BBC is not responsible for the content of external sites. If you have any suspicion of your account being compromised, make sure to change your password for both Depop and Paypal. You will log in to your Paypal account and check all the notifications from them asking for this information. Now, you can list as many products as you want. Heres a video that explains the process: On the other hand, if you dont agree to a refund, then the buyer can open a dispute against you directly with PayPal by following the steps here. You can always consider changing vendors like Fed Ex and UPS, however, when I checked these rates in the past, there were not as economical for First Class USPS shipping. Depop, Poshmark, eBay, etc) are not supposed to be refused and that they are to accept as is. Please search the subreddit before posting to see if the topic has already been discussed. Create an account to follow your favorite communities and start taking part in conversations. In case something goes wrong, youre protected by. Please make sure you've read the community rules, and that your post follows our posting guidelines. As know I have lost out on an item and money when I haven't done anything wrong? All you have to do is to create a free Depop account, list your items, deliver your products, and get paid. Depop is powered by a team of around 400 people, dedicated to our mission of fashion for a better future. Now, don't waste time! "I've used [Depop] for a long time but I'm reluctant to continue because it just doesn't feel safe anymore. Good to know it's normal doe. Houston, United States. As of January 22, 2023, USPS Regional Boxes were discontinued. Everytime they purchase with PayPal i get charged the ~10% deduction from fees AND Depop Limited. Most of the clothes for sale on the app are not luxury brands with three dollar signs attached to them. You have two options as a seller before you actually give the refund. Repeated violations will result in a ban. So here is your guide to Paypal payment issues you may run into with Depop, what you need to do and how to prevent it from happening in the future. This is normal if you are new to selling to establish that you are a trustworthy seller. According to Depop, if a buyer paid with a credit or debit card and Paypal is treating this as a echeque. The following is a sponsored link. Also they're charging me for shipping even if I put buyer pays for shipping? Once you have verified that all information on your end is correct, you can then move on to other possibilities.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-banner-1','ezslot_6',125,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-banner-1-0'); As a seller, I was dumbfound by a case because it has never happened to me before. Created 19 August 2016 Delivered 24 August 2016 Your Depop username @username. One thing when offering free shipping please be aware that the 10% Depop fee comes off the item price except when shipping internationally. Follow these steps when you want to create a Depop listing. The free shipping for U.S. sellers is for domestic shipping only, no international shipping. In June . With Paypal, you can get a hold of an associate through their live chat message center. So here is my tip when dealing with postal office workers be kind, courteous, respectful, even when they are not. Getting paid on Depop is very easy. Congratulations! Describing your items completely in your product description doesnt just make you a trustworthy seller, but it also helps you to avoid refunds. Apr-22-2015 12:43 PM. You will need a shipping scale, measuring tape, and a printer. As always, be kind and communicate calmly before anything else. For the everyday, casual clothing I wanted to sell, Depop is the most user-friendly platform I found. "The accounts are being compromised and that definitely is concerning," Ms Rowley says. Alternatively, you can avoid counter service altogether. Emily Goold, 21, a journalism student in Tewkesbury, was scared when her account was hacked and a fraudster posted a listing for a 350 jacket. Even when your product doesn't get sold, you wouldn't have to pay for anything. Our community is made up of people who are creating a better future. I listed an item on depop and some one messaged me saying what's your pay pal i will pay and for next day delivery and can I send it to 'their Mrs address' They did so I sent it next day delivery. A week later they have opened a dispute saying this was an unauthorised payment? Paypal will in fact send you an email saying the payment from your buyer is on a temporary hold. It's obvious why Depop is popular among young people. Fiona Short, Depop seller, phone interview, September 24, 2020 One Depop user told the BBC they would feel "much more comfortable" if the app introduced two-factor authentication, where users enter a one-time code sent to them via email or text, for example, after attempting to sign in. Paypal can hold your funds for up to 21 days. Check that you are not accidentally logged on to another account if you are using multiple devices. Please contact the moderators of this subreddit if you have any questions or concerns. REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. Possibility 3: Buyer internationally cancelled the payment Then, edit photos online into square sizes with a free online designing tool like Canva or its premium version Canva Pro and upload them in your listing. Step 3: Add photos, description, price, and all the other details that weve discussed above about your product. If that is the case, Depop has a process and form that you can follow and fill out. I'm getting sent money later and I'm really not trying to get depop to take that if it'll just automatically take it from my account. But Blueliv found that login details for several thousand hacked Depop accounts are being advertised for as little as $1.05 (77p) each on the dark web - a part of the internet that is only accessible using specialised tools. The phone did not arrive after 2 days even though the seller said they'd send it next day . But don't worry, How To Pack & Ship An Xbox (With Pictures). For designer items, you can usually find brand-specific Instagram accounts and Facebook groups that offer a more focused, interactive way to sell your wardrobe. What I was missing was the notification of payment received from my buyer. Its never happened before while using Depop or any app. We are compensated for referring traffic and business to Amazon and other companies linked to on this site. This can help to alleviate some of the strain of shipping costs, as higher shipping costs can be a deterrent from purchasing and getting the sale for some people. Keywords can call out details like stitching, embroidery, and every single color you can see. For example, if you have an item that costs: $25, but you offer free shipping for a $4.75 label this is how it will work: Item Price: $25. this is how it will work: Please note, that the PayPal fee is NOT included in the $17.75 total in the example. Sep-28-2020 08:55 PM. After shipping costs, I reclaimed roughly $20. Whether you are a new seller or have experience selling on Depop, it can happen to anyone. Once youve created an account on Depop, the next step is to connect your PayPal account to start receiving payments of your sold items. I received a notification and email from Depop of a sale confirmation and the USPS shipping label. Communication is key with your buyer to let them know whats going on and that you will have to wait to ship their package until the payment is cleared. As a general rule, its best to offer free shipping promotions on lightweight items like dresses or shirts but to avoid it on heavier things such as shoes or winter coats. But still, no matter how easy it is to start selling on Depop, selling on any platform for the first time may seem confusing at first. Follow the instructions in this article and start selling your own products on Depop. Depop Fees. then you will give the refund to the customer. However, if you intend to dropship your print-on-demand items, Depop does have restrictions on what is allowed on their platform. However, unlike Poshmark, Depop charges you additional fees. If you dont want to ship with Depop, then you have the choice to arrange your own shipping. For the United States, Depop uses USPS as their vendor for shipping within in the app. If a user doesn't use the same password on multiple services or has changed their passwords after being exposed in a data breach, this won't work. At the end of the day, people just want to know theres a decent human being on the other end of the transaction. And now, my everlasting curse is automatically noting the stitch, color, quality, and cut of any random piece of clothing I encounter. If you would like to customise your choices, click 'Manage privacy settings'. With shipping and complicated seller fees, it felt like a chore. More about shipping internationally later, however, if I wanted to process shipping online to me that just extra steps and since time is money I try to forgo these extra steps. Learn More. Theres no need to buy high-end photography equipment to takegreat product photos. Be prepared to get asked a lot of questions. Depop suggests that you do not ship your item until you receive the payment. Rather Depop shipping is included in the price depends on the individual seller. You can either agree to the refund, or not agree. I feel like im doing something wrong or not understanding? Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. We'll just need you to confirm: The email address linked to your Depop account. Make sure to check out the International USPS shipping guide for more details. Not everyone is out to become a Depop superseller, but there are still ways to optimize your efforts and earn some extra money. I'm confused as to why it would be trying to charge my bank instead of just automatically taking it from the actual payment since I didn't have this problem with the other depop payments sells. She then received a message from a stranger on Instagram, alerting her to the fact that her account had been taken over by a scammer advertising Apple AirPod headphones for 50. 1999-2023 PayPal, Inc. All rights reserved. So far, youve created your account, connected your PayPal account, listed your items, made your first sale, and shipped the item to the buyer. Heres why I chose it, and, based on my interviews with a couple of expert sellers, some helpful tips to get you started, too. Just make sure to do your diligence and follow all the steps required by Paypal. Dont forget when shipping that your box size cannot be over 108 inches in length and girth combined. Enter your First name, last name, billing address, and tap on Next. Something similar happened to me the first time I got a PayPal payment. E-commerce firm Etsy announced Wednesday that it is buying the secondhand fashion app Depop for $1.62 billion. How long do you have to be inactive on Depop? but I'm can't seem to upload them to the claim. When it comes to print-on-demand service providers, we recommend Printful and Printify. If you are new to selling on Depop, you will need to have a Paypal account and verify your information. The culture of the app is young, open-minded, and versatile. I am a bot, and this action was performed automatically. I know it's negligible but if what's the reason that this happened. Include product keywords to optimize for search so that people will find your listing. To keep proof of postage, send the item to the address on the in-app receipt. I find that shipping with Depop is not too expensive and that their shipping tiers (extra-small, small, medium, large, extra-large) are reasonably priced. Please note, if you want to order FREE USPS PRIORIRTY TAPE you must call 1-800-275-8777 and swear on your life that you are not going to misuse it by tapping priority tape on a priority box. First Class International Shipping is usually up to 4 lbs, after that you move into the priority category which can be a huge jump in pricing, 3. They're basically charging you the shipping and depop fees directly since the customer paid directly to you through PayPal whereas if the payment goes through depop, depop takes its cut before giving the rest to you. It was too good an opportunity to pass up. You need to make sure your package is sealed tightly and ready for a longer trip and more handling, 2. Selling your items on Depop is a simple process. The person paid via goods as PayPal took a percentage. It focuses on music, fashion, art mental health, and sustainability, Short said. I have screenshots of all the messages sent between me and the seller, as well as screenshots of their deleted account etc. You can simply adjust your listing and post it again. This is not just Etsy's biggest acquisition to date by some margin it's made seven other . Also, theres a PayPal transaction fee of 2.9% + $0.30 in the USA and 2.9% + 0.30 in the UK. By selling print-on-demand products, you wont need to have an inventory in stock. Here are their restrictions: When it comes to shipping on Depop, you must first decide on the shipping and fulfillment option.