Your one-stop shop for brand name electronics, home products, jewelry and much more! I called to ask if it could be applied to my current order and was told my order had already shipped and the coupon could not be applied. Item said shipped however after 3 days the package was still never scanned as being picked up. If you have a website account with us, you may also view your order status by signing in to your account and navigating to the Order History page. So before you head over to the Stoneberry website, take a good look at all our money-saving offers to see what you can save. * Use the code to redeem the offer. Terms and conditions apply. Wtf! I received an email from stoneberry saying I ordered something. Pathetic. I have been a customer with stoneberry a couple years. I asked the supervisor to remove our address from there mailing list. And I have to wait 10 days or more for my money back. My last order was for a tablet. Find below other similar stores for which you can check the status of your order. So, nothing new. * Use the code to redeem the offer. Stoneberry To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation. * Available while stock lasts. Please note, you may be required to make a down payment on the new order as well. 3) Use an email address with either part of your name or initials in it. Last chance to place an order before it's out of stock. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. The pots and pans I purchased are blue. "Our decision was influenced by information obtained from the consumer reporting agency listed below." Visit the Cancelled Order page at Stoneberry.com and get your questions answered today. View details. People are rude little twats. order. No code, discount automatically taken at checkout. Stonberry does not carry any warranty for rachel rays products and many other products they sell. Find your favorite in the new arrivals. Click to see what's trending. You can also sign up for their dedicated newsletter to find similar information, as well as interesting articles and brand updates. StoneBerry is cutting prices. Never heard of this company before I got these letters. Shop and save up to 20% on mattress at Stoneberry. I've never had to pay for shipping on returning anything! 2) If different addresses are needed, include the reason in the order comments. Horrible tracking. Last chance to place an order before it's out of stock. Show Code. We researched this on Feb 2, 2022. Ordering. Very inviting online store. SignedOut Skip To Content Want FREE SHIPPING on all of your orders? It said it was approved for a $150 then all of a sudden when I went to go put an order an order in I was denied and I had to put a $25 down payment The lady asked if I wanted To continue the order and run my credit I told her no and she said oops I accidentally hit the submit button and caused a ding to my credit report. Load up and score savings. If it's a legitimate order it will likely be placed near to either the bill or ship to address even from mobile since most people live near to where they work. Based on our last check on February 2, 2022, Stoneberry was not offering international shipping policies. Buy now, pay later with Stoneberry Credit! * For full Terms & Conditions please see Stoneberry website. For affordable devices, including phones, TVs, cameras, and iPads, turn to Stoneberry. I believe they owe me an apology for the way they treat someone who lost a loved one, Billed and put in collections I don't owe never riecfed it, Collection removed am mason reinstated this is wrong, warranty or no warranty that is the question, Read full review of Stoneberry and 3 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Very few of these orders will have a comment, or if they do it's something nonsensical and odd like "hey I'm excited for your product" or something, usually in worse english, that makes it much more obvious it's a fraud order. Its great to have a site like this. Being in a fixed income I can not afford a lot of things. You will now need to paste the code that you have previously copied into the ENTER PROMO CODE box which should be available at the checkout. What is the official website of Stoneberry? Stoneberry's modification & cancellation policies. Their customer service is totally unprofessional. At this point I could have bought the items without having to pay payments! * For full Terms & Conditions please see the website. I emailed customer service who assured me everything was good. If anything in your order looks odd, we will check the IP address the order way placed from. Tip for consumers:Only shop here if your desperate and broke and need to use their credit card. how do i know if it's approved and gonna ship? Turned over my account to collections DURING A PANDEMIC! Believe it or not, even small stores have to deal with people attempting to use stolen credit cards to purchase merchandise and for items that wouldn't always be expected. Order # [protected]. They are made for you. You may check your order status online anytime by visiting the Order Status page and entering your order number and billing zip code. Jet.com Shop for your favrite. I highly recommend Stonberry to anyone. Cannot be combined with any savings pass/coupon, extra discount or credit offer. F100 Now's the perfect time to save money. Please check this link if the tracking results arent showing. Prices subject to change without notice. I believe they owe me an apology for the way they treat someone who lost a loved one. Step 5: It is easy like 1-2-3 to save money with USA TODAY Coupons! DON'T DO IT! After about 2 weeks of daily use I noticed that the blue was coming off the bottoms of all the pots and pans. There is no account number on the website. Not only has this not happened, but the company continued billing me up to $1,141.76 that the company is now wrongfully attempting to extort from me by tarnishing my good name, and wickedly referring the matter to a collections agency. What are you waiting for! Get this offer right now. A Guide For Using Your Stoneberry Promo Code. Just an FYI as I thought I'd get a positive when I was done paying it off but when I asked they just simply said they don't do that. $154.99 Catalog ID [protected] Key Code ZBIV535. website, where you can view order and delivery status details. I am really disappointed with the service provided the on representatives they put on the phone don't have some of the knowledge required to even handle some of your concerns, BUYER'S BEWARE AND CHECK REVIEWS DON'T GET SHOVELED AROUND LIKE SO MANY OF US! Don't miss out. I have a $1000 line of credit with On Oct. 3, 2022, I purchased money order number [protected] for $100.00 from Amscot and sent said money order to Stoneberry for order number [protected]. Offer cannot be applied to previous purchases or used in combination with any other offer. Show Code. How do I cancel with Stoneberry? Cancellation or refund requests are subject to the refund policy. Here at USA TODAY Coupons, we like to save you money wherever we can. Keep visit the page to stay in the know and always saving money. You can write to Stoneberry at their address here at, Stoneberry Not good customer service and not good business practice. We're unsure exactly why they, the criminal will obviously never have the shipping address as their house, but we think having different bill to and ship to makes it easier to change the delivery location later with the carrier and intercept the stolen goods to resell later. Now the item is out of stock and I'm left with nothing. The 12-digit tracking number format is typically used for domestic shipments, UPS is one of the most popular and reliable shipping companies in the world, but one question that many customers have is: what is the estimated, Are you wondering about the status of a LTL (Less Than Truckload) shipment you shipped using UPS Freight? On mobile it doesn't really look odd if the IP is somewhere slightly different, but desktop if the order isn't close to either it's a big red flag. If you follow what the article says, things will be much smoother for all involved. Given the fact, I can't login, can't reset my password, and am on infinite hold on the phone with them, I'm suprised they got as high a rating as 1.6 stars!. Stoneberry denied me credit. This is a scam company! Check out the details of this offer. My discretion is not to pay them and let them send my bill to collections. But I also was supposed to pay from my own pocket to ship Stoneberry is the worst company to deal with! Approved orders are processed and shipped as soon as possible. Cancellation or refund requests are subject to the refund policy I Scream, You Scream, We All Scream for SAVINGS! 100% Easy. Click to shop new arrivals, sales and clearance. Find your favorite in the new arrivals. IER2 I informed him that was very inappropriate to say to someone who just lost .. his mother. Offer cannot be applied to previous purchases or used in combination with any other offer. Show Code. Whenever Stoneberry has a sale/promo, USA TODAY Coupons has your back and offers discount codes to redeem at Stoneberry. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. If that is the case, a new letter will be sent to you and will contain the new order number and down payment amount. Extremely poor! Load up and score savings. Only reason I applied is because I have 0 credit and am trying to build my credit. Jessica Simpson plus many more. Stay with brand names you know and trust. This abuse of an innocent and law abiding citizen who will never do business with Stoneberry must cease. Products used:None, I sent it back. Submit a complaint and get your issue resolved. I'm so done using Stoneberry I had placed and order in for some stuff and then outta nowhere they canceled the order and I'm like why is they keep canceling my order this like the 4th order they den canceled on me and not saying why on there got an email saying we were unable to process ur order so I called and asked why and the lady said because I have to send in proof of residency and I'm like are u serious right now I have to send it tht in order for y'all to re process my order that y'all canceled I'm not sending them nothing I didn't have a problem with the first items I had ordered and now they been canceling my ordered and stuff I'm like really but yet they keep giving me a credit limit they gave me a credit limit of $750.00 I'm not even go touch that I'm not even go use it after I make my first payment of $9.99 I'm done using them and then I had to make a down payment of $7.63 for an order which I did and then they sent me a letter saying I have to make another down payment of $7.63 I'm like they already got that down payment so why is y'all trying to get extra money outta me not using them no more I'm done with them. Total fruad company. Show Code, lzb2 Show Code. They have very bad, misleading, shady business practices. The team at USA TODAY Coupons spends a lot of time collecting the best and most recent Stoneberry promo codes. We understand not wanting to use a regular email address in an attempt to prevent spam, but if the domain doesn't exist or the address looks odd we might just cancel it, especially if other information is fake and we can't contact the person from the order with the given information. Use the cancel Item link on the order . Please enter a valid email address. Walmart 100% Risk Free. CHEN claim your full discount. Find popular brands like: Pillow Pets, Ronco, Worx, MyPillow, and many others. I know I didn't purchase it. Off . So disappointed. Keep their word, Restore my good name and eliminate all attempts to wrongfully extort funds from me. Phone Number: 1-800-704-5480 Contact Email: service@stoneberry.comSupport Timing: 6 a.m. to Midnight (CST), 7 days a week. If I knew it was a hard credit check, I wouldn't had applied, due to the fact it stays on your credit for 2 years! So what do I have? I'm really pissed about this. Even Target would have given me the adjustment! They are a bunch of cons. Get exclusive deals and money-saving offers straight to your inbox when you join the Stoneberry newsletter. For example, Get 20% Off Your First Order at Stoneberry then scroll up to click on Get Code to see your promo code. Believe me dealing with this company is not worth it. Use the cancel Item link on the order details page and the corresponding order number from your order history page to remove any unshipped products from a specific order. Exclusions: Use Vpn. Then they want a down payment of 59.00 before my order will process. With UPS My Choice, you can track, The tracking number format for FedEx packages typically consists of 12 digits or 15 digits. First of all they took a lot of money for shipping and I never expected so high shipping fees! CEASE and DESIST. Where do I track it? As soon as you have browsed and are ready to purchase, go to Step 4 to find your discount. They no longer send return labels that they would later bill you for the return. Copy the code that you see. NEFT Based on our last check on February 2, 2022, Stoneberry was not offering free return policies. I ordered an item (jewelry), on December 3, 2022 and the order was accepted today I went to website to check on status and it says "Item Cancelled". Desired outcome: Very Very upset ! Products used:Nothing.I sent it back at my expense because they wouldn't. I could have easily digested this! Add items to your cart that you would like to purchase. Submit a complaint and get your issue resolved. You can make a purchase online 24 hours a day, 7 days a week. Yes, their products are really cheap but there is a reason for that. Get this offer right now. New specials are here. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Stoneberry. Saving money while shopping at Stoneberry is possible with these tips and suggestions: Stoneberry top priority is to satisfy their customers. I was approved for credit, but it wasn't worth lowering my score that much! No where on the website that statedYou are responsible for any item to be returned! Cannot be applied to past purchases. To cancel unshipped items on a specific order, click on the related order number from your Order History page and use the Cancel Item link on the Order Details page. Shop and save up to 60% on clothing and shoes. I have several items that I want to return. To cancel unshipped items on a specific order, click on the related order number from your Order History page and use the Cancel Item link on the Order Details page. Come for it and save. Me a product I never agreed to purchase. You can save money on your next purchase by following these steps. We've had a few orders where everything looked fine, except the email was something odd, we shrug and send the package off, but next day we get a call from the guy in the order saying it was fraud. So I call foodnetwork who tells me the same thing.. The gift was $44 dollars to send it back is 30 no way. * Cannot be used in conjunction with any other offers. How do I check the status of my Stoneberry order, package, and shipping details online? No information regarding payments. They deserve to be put in jail or even treated as criminals, Gain trust and grow your business with customer reviews. HN15 I had never heard of them until I received the email. How do I cancel an order requesting a down payment? But no, because stoneberry doesn't care about customers especially new ones. Sign up for a VIP Club membership today! UPS Freight Tracking: Understanding How to Track Your LTL Shipments, What is Click-and-Ship USPS? Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Offers are subject to change without prior notice. ComplaintsBoard.com is a leading complaint resolution website on the Internet. What is the tracking number format for FedEx packages? This coupon is selected just for you. It cost me $32.15 because they wouldn't work with me. There is "nothing" listed below. StoneBerry is cutting prices. I have to mail the product in at my own expense and then wait 6-12 weeks for them to determine if it is a manufacturers defect before they tell me the outcome and I if they think its not a manufacturers defect I dont get another pot but dont get my own pot back either?. If I had to rate this cookware on a scale of 1-10 I would give it a 2 * Cannot be used in conjunction with any other offers. You will be redirected to the Click to get coupon codes that really work. Shipping is crazy high. Posted by Teddy Rasmussen on Apr 22nd 2019. Being a chef I thought it would be neat to own a set of rachel rays cookware.. On march 11, 2012 I placed an order for rachel rays cookware at a catalog company called stonberry.. It shouldn't be that way but that is my only gripe. THEY DESERVE A ZERO RATING! Stockton California 95206 Im an active customer. I have been ordering from Stoneberry and other "affiliated online stores" (i. e, Masons, Massys, etc) for a number of years. The amount of convincing fraud we've seen is maybe 1 or 2 examples, where the amount of legitimate orders that we have either had to cancel or actually pick up the phone and call the person who placed the order is almost as high if not slightly higher than actual fraud cases. Free Returns. If it says it's an IP from a different state or country, it basically confirms it's invalid. They can't tell me what the order was or where it was shipped; just want my personal info. However, there are situations that are not visible until the order begins our shipping process. 100% Risk Free. Load up and score savings. Do not order or apply for credit with them, closing my accounts. Desired outcome: Required fields are marked *, Track and Trace - Worldwide Shipment Tracking Status Online. * Limited time only. Tip for consumers:N A, you can't please everybody. Status shows It was left at front door on sat.12-11. Grab a discount. Discover roundup of must-own items for this season. View the, Yes. New specials are here. This will surely increase the credibility of your complaint. To cancel unshipped items on a specific order, click on the related order number from your Order History page and use the Cancel Item link on the Order Details page. * Available while stock lasts. We use these technologies to make it as simple as possible to use a coupon and save at your favorite stores. I mailed the payment on Oct. 6, 2022. Now, isn't that a great deal! Got a bill for $600+ and now letter from a collection agency asking for $800+. I ordered an item (jewelry), on December 3, 2022 and the order was accepted today I went to website to check on status and it says "Item Cancelled". I have been ordering from themfor years it is over. Surprisedly my order was canceled like how? They will always offer you a credit but will never give it. Order # [protected]. * For full Terms & Conditions please see the website. Knoji is a social discussion platform that's 100% free to use. LOW MONTHLY PAYMENTS WITH Call, Connect & Enjoy! I asked the supervisor to remove our address from there mailing list. Health issues yes and mason only place afford shoe but they to stoneberry I am for real barefoot they say nothing can do but collection said yes they can, Desired outcome: My size 12 other jeans was perfect in Walmart. What is the phone number for Stoneberry customer service? Click to see the new markdowns including never-before reduced items. Shop and save up to 30% on furniture items at Stoneberry. A personal example is when I wanted to send a prize donation to an event I was going to be attending in another part of the country, I wrote that down in the comments and it shipped no problem despite a california bill to and a virginia ship to. EAKR Show Code, Classic Faves on FLASH SALE!!! If offered by Stoneberry, dont hesitate to use their price match service! How do I cancel with Stoneberry? Within a few days, your items should arrive in the mail. Anyone can write a Trustpilot review. Brand-Name footwear and clothing for men and women. I think the only negative aspect is that many products are over priced but I guess that's the price you pay for shopping on credit. Try Code. Cancellation or refund requests are subject to the refund policy, SS32 Take advantage of this offer and get discount price. Modification & cancellation policies rating: 5.0 - 1 rating. I do not use a dishwasher, I dont even have one! We use these technologies to make it as simple as possible to use a coupon and save at your favorite stores. Prices subject to change without notice. You can also contact the customer care relations department to inquire about the status of your Tip for consumers:Look for free shipping, that keeps the costs down to make the purchase valuable.. Products used:Carpets mainly and I did buy some shoes!! To order online, simply add your favorite items to your shopping cart and click Check Out. Thank you, My name is Lisa Davis. Shop and save up to 25% on health and beauty at Stoneberry. Ordered products weeks ago and they never showed up. Watch, you will see it is a scam. Tip for consumers:For print to be larger on return items. Keep up to date on the current status of your package, any unexpected delays, and delivery information from your courier. So I went browsing on their website to check prices and products anyway. As of February 2, 2022, Stoneberry does offer order tracking support. * Offer valid for a limited time. TVAC Sometimes orders on web stores get cancelled or delayed and it isn't always clear why. Check the, No. has my order been shipped? Not valid on purchases of gift cards, previous purchases or redeemable for cash. It will pretty much give you credit, Your down payment may be higher if you have a lower score, but its worth it. How do I contact Stoneberry customer service? Valid online only at StoneBerry. Finally a week goes by and Monday I email again, the package was obviously stolen off the dock before FedEx could scan it or FedEx themselves took it. Order # [protected]. Stoneberry is an expert in solutions that facilitate speed and convenience, and they are constantly looking for new and enhanced products. I am done. You're going to like the offer. With a Stoneberry promo code available from USA TODAY Coupons, you can make sure you save some money on your next purchase! Learn More One-stop shopping for bedding, kitchenware, electronics, jewelry and more. If it says it's an IP from a different state or country, it basically confirms it's invalid. I have been doing business with this company for sometime now and have never had a problem so far. Well I ordered two things from stoneberry two months ago. Order # 86476354. Free Returns. order # 86655567. Been with them 20 years +, I have never had a problem. So I decide to call stoneberrys to find out about the warranty only to be told I have to go to the manufacturer.. Yes, you can amend or cancel your order by calling one of Stoneberry customer service representatives as long as the order has not yet started processing. High-fashion women's clothing. Running shoes I emailed again with a smug reply everything is ok. And I just received an email from them saying it's gonna be another month before I receive my order! Stoneberry Can I cancel or change my Stoneberry after I've checked out and made my purchase? Be careful what you order I will not refer them to no one! Cookie Policy. Item said shipped however after 3 days the package was still never scanned as being picked up. This is not only bad business but a load of crock.I am a customer of 5 years and when I placed my last order they ran my credit even though I have an account.This type of company is for people that need items with poor or bad credit but Klarna, Afterpay and others will also do the trick with no exhobitant fees attached.Paying them down then never ordering from them again. I entertain a lot and I watch a lot of cooking shows! This complaint was posted by a verified customer. Claim your profile to access Trustpilots free business tools and connect with customers. Try Code. You'll never guess whats on sale now. Fyvor.com, Starts today - 15% off while supplies last, New items added and extra 15% off savings, Starts today - $10 off while supplies last, Favorite Code: $100 off on Bissell Multiclean Allergen Pet Upright Vacuum, Sign up to get 15% off Jewelry, Bed + Bath and more, From $5.99 at www.stoneberry.com on Items For Home, Kitchen Rugs and more, Free Shipping is available on TV + Video, Office Items purchase, Save 25% off on Bed + Bath,Clothing and more when you spend $35, Save 75% off Bikes + Riding Toys, Women's Jewelry and more, 15% off on Computers + Tablets, Bedroom Furniture regular priced purchases.