Salt Lake City, UT 84105 Our aim was to create the lightest range of electric bikes in the world. Battery blocked by a short circuit. If the problem persists, contact your eBike dealer. Want a bike quick? If you've not heard of MAHLE before, they are pioneers in the use of environmentally friendly and energy-efficient technology in the motor industry. You can buy the unit separately or replace it entirely in case of damage. If the voltage value does not increase, check the connection and try another charger. Seems to be a common problem. Battery Pack voltage too low. Here is the issue: after the ride I review my activity but I don't see any error message. you have Bluetooth enabled on your phone. We use cookies to ensure that we give you the best experience on our website. Would you give us any feedback as to what your thoughts may be concerning what the problem could be and how to remedy it? But maybe the key to its popularity is the motors discreet operation; the hub-based drive unit is neatly hidden behind the cassette, and it's controlled by one inset button on the top tube. Solution: The best way to solve this is by loosening the controller to unplug and replug the hall sensor plug. Error code 10 indicates that hall sensor connector is not connected properly. Display shows a motor on it and front motor does not work. Yes, by default each motor map is set to 100%. We have looked at the chart of errors on this site. The app will show if there are any errors in the bicycles electrical system. This easy to use, multi-function button lets you access all of the functionality of the X35+ system when you're out riding the bike. Have connections and connections checked. Download the Ebikemotion app, available on the Apple App Store or Google Play Store. I spoke to the dealer and he said there should be an error message posted. GAIN TECHNICAL SPECIFICATIONS GEOMETRY SIZE 1 - SEAT TUBE (C-T) 2 - TOP TUBE (EFF) 3 - HEAD TUBE 4 - CHAINSTAY 5 - BB HEIGHT 6 - BB DROP 7 - WHEELBASE 1016 1022 1037 1051 1067 8 - HEAD ANGLE. This issue leads to wear and tear. Also, check if there is any silicon interference or corrosion damage. Swipe top to bottom to switch between battery watt-hours remain on the battery and the weather forecast. If you drop below 15mph the motor will automatically re-engage but above 15mph it's all down to you. Check your brakes first. H\n0E This thing prevents the battery from working effectively. Kel Walker, Hi Alvin, The lightest range of e-bikes currently available today. Ebikemotion Support Section Videos listed below require a Cycling Prophet account Click the owl icon to create an account if you don't have one already Introduction To Ebikemotion 50 pts. With a computer, you can reboot it. This colour indicates the amount of battery charge that is available to use. This section is intended for developers who are debugging system errors. Certain models of electric bikes with flat handlebars will come equipped with a handlebar-mounted control unit in lieu of the top tube button. Yes, though the motor will only provide assistance up to 15mph, at which point (by law and as with all e-bikes in the UK) the assistance will cut out. There are a few things to look over here. It could be due to an improper connection between the controller and the display, causing it not to receive critical information; electric bike error code 30. The colour of the flash indicates the assistance level currently selected. Never hurts to have 2, but is it really a firmware issue? Select the Pulsometer option and follow the instructions. Schritte Plus 1 Pdf [UPDATED] Free - Weebly Try to restart the engine. Also make sure that the battery prongs line up properly. If you regularly use the companion app, you may see other colours appear on the control buttons. It is worth noting that the app is only compatible with heart rate monitors that have Bluetooth 4.0 protocols. First 4 Steps to Fix Electric Bike Error Codes - YouTube 0:00 / 11:35 First 4 Steps to Fix Electric Bike Error Codes 62,238 views Jan 17, 2020 310 Dislike EV - Customs 39K subscribers Patreon. Is the motor restricted to 15mph here in the US? But why did she turn to an e-bike? (the optional range extender is mounted in place of a bottle cage and can easily be removed and charged away from the bike if there's no socket close by. Sunday: Closed, 1352 White Pine Canyon Rd Because generally, error codes indicated that there is something wrong with the bike. The bike and hub driven motor drive system components are IP54 rated so are protected against splashing but not full immersion. If heart rate goes up a ton, so too will assist Sensitivity adjusts how quickly bike increases or decreases assist according to heart rate. For instance, if it is a less challenging climb, you may not need maximum assistance. Save my name, email, and website in this browser for the next time I comment. Contact your eBike dealer. Every error code outlines different issues with the bike. This image depicts where the battery level is displayed on the handlebar mount and what each colour represents. Regards, Controller error could result from one of the plugs from the controller not being correctly connected to the motor. The system uses a 36V/250Wh Panasonic 18650GA-10S2/P Li-Ion battery which is hidden within the downtube of the frame. In this article, we dig deeper into this and see how to fix electric bike error codes. The optional range extender is supplied with its own bottle cage-style bracket. Enable auto pause - pauses in the same way as your GPS cycling computer stops. I never got an email and I can create an account. I will be calling the retailier tomorrow but expecting no solution as this seems like and issue with the battery or charger. Save my name, email, and website in this browser for the next time I comment. It may not display this or other websites correctly. Improper connection between the display and controller-. Each setting offers between 30% and 100% of a set percentage of the total power output. Alert Settings Can set reminders for water stops, food, when you reach max heart rate or the point at which the return route exceeds that of your battery life. Consider replacing the torque sensor, controller, or drive shaft. The button itself is surrounded by an LED display that illuminates when the button is pressed. 0000010726 00000 n
First things first: turn on your bicycle, and make sure the Bluetooth on your phone is on. 2014/15 Easy Motion Evo City Error Code 12, EBike sensor battery low warning on M20 Gain. Excessive charging temperature. Set to 100% on each level as a base. At this time, you should open the eBike app from your smartphone and can get the detailed error description. Ensure none of the pins is bent and are all in line with the arrows. The controller reaches its maximum level to tolerate the temperature indicated by. 0000030299 00000 n
How to Fix Electric Bike Error Codes (Quick Solutions)! - eBikeBuster 'How to operate Ribble e-bikes' is a step by step guide to getting your new Ribble e-bike up and running. The system is ebikemotion, here you can find the error codes and their meaning: https://www.ebikemotion.com/web/error-codes-reference/, It seems that there may be a problem with the battery connection, check out if all the cables are connected (mainly the one that goes to the back wheel), I check and everything is in order with the cables, I get minimal power assist so there is power still going to the wheel. After google searching some I found a site that is not Orbea which explain this code as "Active balancing circuit" and told me to "Allow to charge until the error disappears (around 3 hours). Rider weight, fitness, route profile, tyre width/pressure and wind strength to name but a few. Simply press the button and once it starts to flash continue pressing until you reach the mode you desire. Change the state of the Demo Mode to Activated mode. This subscription is good for eight total maps, with a map totaling one complete state. Both have their advantages and disadvantages. Download the Ebikemotion app, available on the Apple App Store or Google Play Store. Also that Mode is invisible to you in that situation. In this guide, we'll break down the X35+ motor system's functions and features and touch on the companion app. The throttle may get damaged, so inspect the throttle cable. Rsoudre tous les codes erreurs de votre vlo - Velobecane Then I wouldn't be too concerned. Short curcuit at power output. The battery was down to red and I charged it fully. Reddit and its partners use cookies and similar technologies to provide you with a better experience. A high-temperature error will display as electric bike error code 10. Apple watches can be connected and will show ride data, but NOT heart rate. Its a bitter truth that these useful electric bikes come with such error issues. PDF VF - MAHLE - iWoc ONE - Quick User Guide (EN-ES-DE-FR-IT-PT-NL) Error code 10 indicates that hall sensor connector is not connected properly. I just got this too. Instead, a port located just above the bottom bracket provides easy access to charge the battery. Getting error messages can be annoying at times because it means Something is not working right. In any case, here are a list of potential error codes. TuesFri: 10am6pm The eBike is outside of the permissible temperature range. He had engineering degrees in Bachelors and Masters. Here you can review the data from previous rides and optimise your training programs by recording, displaying and analysing various parameters. Press question mark to learn the rest of the keyboard shortcuts. Tried to restart the system, couldn't even let me do that. See the dealer to solve this issue. It also goes over what other colors might mean, and how to use the IWOC ONE to use your e-road bike to it's fullest. Current supplied by the Battery Pack is too high. Please install the specific Battery Pack for your eBike System. SmartBikes / Mahle You have turned the system on and the LEDs are now displaying a solid colour to indicate the amount of battery charge available to you. If you are new or planning for purchasing an electric bike, then this guide is for you. Many riders have a tendency of pulling back the throttle cable and let it go even without a slow release. Continue charging. Switch your electric bike off and wait for 10 seconds. Just what sets these award-winning bikes apart from the rest? ( NOTE: Disabled File and Printer Sharing under network adapter stops listening port-445 and you would not be able to telnet . You are using an out of date browser. For any error, your electric bike will flash a light indicator or display an error code. Tutorial - Debug system error codes - Win32 apps | Microsoft Learn How do I charge the battery? I need to update this post. Red triangle with a message but I cannot read it because of my eyesight is poor up close. Typically this is at 4.15v - 4.2v per cell, if you only charge to 80% which is about 4v eventually the cell groups will stray and balance will affect the batteries efficiency. What is the life expectancy of the battery? If the error is not solved, replace the battery. Treadwell Neo How To Videos 25 pts. These kits are easy to install, you should only screw the battery holder to the frame, put the battery in and connect to the bike the same way the charger does. Create an account to follow your favorite communities and start taking part in conversations. 0
When connected to the bike it charges the main battery when assistance is not being provided. Bosch HMI & Drive Unit Manual. Find out here. This includes information on the IWOC ONE controller, GPS navigation basics, and pairing a heart rate monitor to the app. We showed what the error code means, along with some solutions. do NOT contact me with unsolicited services or offers. So for any one running into this problem I might have fixed the issue. Cannondale Topstone Neo SL 2 Electric Bike | REI Co-op Using OpenSource systems for navigation (OpenStreetMpa) and Weather (OpenWeather) If there are no errors I would press the button with the app open to see if you can change the assist levels from the button. If error persists replace charge point. All of which can only help to enhance your e-bike riding enjoyment. It's very frustrating that my shop only has the ability to update firmware. Please reduce the demand. Using an incorrect battery voltage will cause it not to function correctly or go into sleep mode. The Battery Pack voltage is not correct for this system. 0000002752 00000 n
A bike that's so light that when the motor is disengaged it creates little drag and seamlessly blends into the background. Open the settings menu. Once the start-up procedure finishes a single solid colour will be displayed. Charge the battery within the appropriate temperature ranges. Error Codes On Orbea 2020 Road Gain Mi20 - Electric Bike Forums How can I display the current power level on her iPhone in the companion app? Sign up for in-stock updates and discounts! Red triangle with a message but I cannot read it because of my eyesight is poor up close. Check the wiring accessory, disconnect it and contact the accessory supplier. S6 Evo Neo 50 pts. What should I do if my powertrek treadmill is not working? Connect the charger to your computer using the micro-USB port. If you have an LCD Display (with digital screen) press and hold the M button for a couple of seconds to turn the kit on or off. Had to take it back to Evans and they changed it for a new bike (after a two week wait and a second trip to the store). This is a Class 1 e-bike, so the maximum pedal-assist speed is 20 MPH. He successfully installed parts and battery. Start Activity tracks and logs your riding data similar to Strava. If your bikes have any error between the battery and controller or motor plug and controller, this can happen. My bike is a hot system sold by Hotstream bikes through Amazon. Ex-pro rider Helen Wyman amasses 10x national and 2 x European titles during her career. The handlebar-mounted control unit has a bonus feature that provides a little extra assistance if you need to push the bike. Please contact your eBike Dealer to activate it. Once you have successfully registered, the app will automatically provide you with a LINK MY SMARTBIKE option (pictured). Yes, our e-bikes are pedal-assisted and require rider input at all times. Pink Flash - There is an error in the system. How to operate Ribble e-bikes | Ribble Cycles Check the motor and peddling sensor cables. I am assisting my 10th grade grandson with a project he has at school. It occurs when both batteries are fully charged. I know exactly what the problem is and, more importantly, the fix. Check that with the accessory disconnected there is no error. EBM Explained 50 pts. What type of battery is it? Will be returning it to the dealer tomorrow. Ensure that the throttle is released and try again. MAHLE SmartBike app for e-bikes - The Ribble guide The throttle may be loose or damaged. An optional range extender is also available which extends the available range by up to 70%. If you have a waterproof kit then push the connectors in all the way in order to ensure contact and prevent any water getting through. How do you then select an assistance level? There should be no LEDs lit up. Devices that are Ant+ only are NOT supported. If the problem persists, contact your eBike dealer. The assistance will still work but only for approximately 50 miles. Register using either your email address or Facebook account, at which point youll be let into the app. Bosch Performance Line Nyon Owners Manual, Bosch PowerPack 300, 400, 500 Owner's Manual, Bosch Active/Performance Line Charger Manual, Bosch Active Line 25kph Drive Unit Manual, Bosch Performance Line 25kph Drive Unit Manual, Bosch Performance Line 45kph Drive Unit Manual. This service is subscription-based and requires renewal annually. %%EOF
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The speed sensor should be screwed into the motor lead plug fully. I have replaced the throttle thinking that was the issue as the throttle never returned to the beginning position without me having to put it there manually. Belts can slip when there is too much friction or if the belt is over-tightened. If pressed again the unit will vibrate twice to warn you that maximum assistance has been reached. Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells.