There is no fee for transferring seats and you are allowed unlimited transfers. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Select the tickets to transfer and enter the recipient's information. So you can sell on StubHub or any other way you find. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. I purchased 2 tickets through stubhub January 2020. Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. On the Review page, click the List Tickets button to finish. Click the 'Transfer' button and your guest will receive a notification via . No, tickets must be scanned through the Rockets App or the AXS App. After the switch, you will enter the email address you use to access the community in order to reset your password. All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. why the hell can they just not send you the tickets in an email, as an option? After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Sign in or create an AXS account. They assured me that the tickets would be transfered once they got ahold of the seller. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. it never happened. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. Even if you call within 48 hours of your event, you will probably get no help at all. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? When I sell tickets, do I have to deal with the buyer? Tickets Seat numbers it lists 13-16 ? The game is in 36 hours. I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." Many fans find it best to TRANSFER the seats to their guests prior to the event. Enjoy the event! Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. If available, youll see the option to get tickets with AXS Official Resale on the event page. I purchased tickets for a concert back in February. This is the QR code you will display upon entering the venue. Many fans find it best to TRANSFER the seats to their guests prior to the event. axs allows you to transfer ticket you have bought from within the app. If they already have an AXS account set up the tickets will go in their account automatically. Does anyone know how to do it through axs?? AXS Mobile ID tickets are digital and cannot be printed for venue entry. Remember, your friends can always transfer tickets back to you. Why did the venue decide to use AXS Mobile ID? From everyone at Vivid Seats, we hope you enjoy your event! If you already have an AXS account, the tickets will be transferred to your account automatically. AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. After that, the tickets will be theirs to use with the AXS app. 2021 Vivid Seats Ltd. All rights reserved. You will enter your community username and new password and done! may not be valid. I bought two tickets to a New York Islanders game at Nassau Coliseum. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Select the tickets to transfer and enter the recipients information. Select the tickets to transfer and enter the recipient's information. Never. Transferring Tickets. How will I know if my transfer was successful? If they already have an AXS account set up the tickets will go in their account automatically. Click the Sell button next to the event in your AXS Account. When fans have tickets they cant use, they list them for other fans to buy. Ask the Community Contact Support When listing tickets, you decide how long your listing will be available for others to buy. You'll then be asked to review the transfer. Otherwise you have until your friend creates an account to cancel the transfer. Yes Cookie Notice Yep! Tix originally purchased Spring 2020, was postponed until today 7/31/21. Overall, disappointing, but fair. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. If you already have an AXS account, the tickets will be transferred to your account automatically. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. When I sell tickets, do I have to deal with the buyer? To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Most mobile transfer tickets will not be immediately available. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . Press J to jump to the feed. They should be able to tell you if the tickets are active. Yes Are screenshots of the barcode valid for entry? Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). The game is in 36 hours. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Review listing information and choose Credit Card for payout. Have screenshots and stuff with timestamps to also prove this is a thing. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Sign into your AXS Account and click Listings. If you do not currently have an AXS account you will be instructed to create one during your purchase. However, we recommend that you transfer tickets to each person attending the event. Yes Please help. Your tickets will no longer be listed for others to buy. When I buy tickets, do I have to deal with the seller? AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. Your guests will need to create an AXS account to receive tickets. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) You also have the option of transferring and listing your tickets for sale prior to the event. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). Can I still use a ticket after I have transferred or shared it with someone else? I have a problem with AXS Tickets Are you having issues? When its time for the event, they can open the app to show their tickets on their phone. When its time for the event, they can open the app to show their tickets on their phone. Nope. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Fast forward to this past weekend, the day of the show, the tickets still were not transferred. Tap Tickets Tab (pull down on the screen to refresh if necessary). Use the same email you use on StubHub. What if my guests arrive at different times? You've been successfully subscribed - thanks! Lindsay is the author of this solution article. Hey guys, I just joined this group so if this isnt allowed lmk. On the review page, click the Transfer button to send the tickets. If you do not currently have an AXS account you will be instructed to create one during your purchase. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. It depends. totally rinky dink. Enter the recipients first name, last name and email address, or select from a list of. Help us improve this article with your feedback. In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. Article. Show the ticket in the App at the entrance and get them scanned to enter. The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. 2023 AXS handles payment and delivery so buyers and sellers never interact with each other. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. I had read on other threads that sometimes the tickets don't transfer until the day of the event. i had the exact same problem. After completing the account information, you may buy, sell or manage any seats in your account. AXS Mobile ID allows for convenience, flexibility and security. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. Theyll just have to create an AXS account to claim their tickets. Tap View to access the barcode and scan in for entry. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Stub hub sent my hockey tickets for a las vegas game to axs. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Have mobile tickets and cannot find barcode. You should see something to transfer. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics and need to send them to a friend, transfer the tickets through your AXS account. Click the Sell button next to the event in your AXS Account. Stubhub assured me my tickets would be available. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. They said they would get in contact with the seller and have the tickets transferred over. The gig has not been cancelled we just chose not to go. If you do not currently have an AXS account you will be instructed to create one during your purchase. If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. Upcoming. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. Youll be able to transfer money to your bank from your account on AXS.com. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. Sorry we couldn't be helpful. We are changing the way you register and sign-in to the StubHub Community. Its up to the promoter, artist, or team if you can sell tickets or not. Press question mark to learn the rest of the keyboard shortcuts. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? Privacy Policy | Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). Go into the app, look at the ticket. Bought tickets for a group? A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. There has to be some way, right. For more information, please see our Click the Transfer button next to the event in your AXS account. Your tickets will no longer be listed for others to buy. Browse your upcoming events and tap the ticket icon for the game or event you would. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). Site Map | Cookie Notice Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Here's how it works: Click the Transfer button next to the event in your AXS account. Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! StubHub told me to call AXS and let them know this was due to the show being postponed. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Follow the steps below to access the tickets: Did you find it helpful? The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. Browse your upcoming events and tap the ticket icon for the one you would like to sell. Privacy Policy. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. Your AXS Mobile ID ticket will now show up. The tickets will be delivered to the buyer automatically. Theyll also need to get the AXS app. The tickets will be delivered to the buyer automatically. Sorry we couldn't be helpful. Reddit and its partners use cookies and similar technologies to provide you with a better experience. As an event draws closer, venues generate the barcodes for each ticket. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. Try to contact them on their Twitter account. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Click yes, retract now.And youre done! Its up to the promoter, artist, or team if you can sell tickets or not. No paper tickets required. No. Flew in for this show. Select the tickets to transfer and enter the recipient's information. Click the Transfer button next to the event in your AXS account. Select the tickets to sell, and then set your price and selling options. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Customer service all the way to your seat, 2000-2022 StubHub. What are my options here? I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. If your friend already has an AXS account, the tickets will be transferred instantaneously. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. The event staff will scan this digital barcode to let you and your party into the event. If they already have an AXS account set up the tickets will go in their account automatically. How do I transfer AXS Mobile ID?