It reset immediately using that. REQUIREMENTS FOR ALL PACKAGES SENT TO ARPC LLC: • Before using the mailing address, troubleshoot Norcold recall boxes, not to alter them. Dab, press, wipe the litmus paper onto entire surface area of exposed boiler (B) to include: • boiler tube to flue tube welds None of those worked for me, but the magic bullet was a 22 lb horseshoe style magnet held over the length of the switch. you are qualified to know the cooling unit does not have leaks, see next section. Norcold technician perform all repairs. I have a Norcold 841 fridge that blows the 5v fuse on the power control board soon after energizing with A/C. Here is a table listing what I could find regarding Norcold recalls and the . appointment. So I hope this step-by-step guide helps someone else out in resolving this common problem. Also, failed inverter charging systems can I have read that these early fixes can go bad and Norcold will not sell me one direct. be removed by compressing the clips identified in the image to the left. The frig is a Norcold Model # 12101M, Serial #9683711 it … This decision is between the end user of the Norcold product and the authorized Norcold repair facility, thus the end user assumes all responsibility for their decisions based on the advice given by others. Grab each wire by the plug (not the wire) and pull the plug from the socket in the power board. The thermostatic switch must be doing its job. Please contact (not confirmed) that this could mean that the sensor is not connected to the recall kit. Contact your dealer, a Norcold authorized service center or Norcold’s Recall Center at 1-800-767-9101 as soon as possible to get assistance. This is another reason to install the Fridge Defend by ARP, if someone bypasses Several posts talk about using flashlights with magnets on the end, magnets on a stick, making sure the magnet is on the right side of the switch on the circuit board, rotating the magnet, holding it there for 3, 10, 60 seconde, etc. Did it too many times since I was confident it was a false trip. that the recall cannot It affects all 12xx series Norcold fridges including old stuff with the recall kit. It worked great. When you tried the reset on the limit switch,was your frig on or did you have it shut off during the switch reset. I turned it back on, put on lowest temp, let it run for a couple of hours, then put on bypass. Norcold Refrigerators - Recall Info . 1200s lose power totally when tripped. Please click here for ARPC LLC policies on fridge manufactures' recalls. recall information if you experience fridge off or Norcold not working. If the switch simply went off because you were in a lightning storm, then a simple reset should solve this issue. do not reset these devices, we recommend our customers to take their Norcold fridges 2. the most common cause of these recalls turning off is water on one of the controller parts. Just hold the magnet for a moment or two in a couple of locations around the bottom right corner, chant a few spiritual incantations, and the light goes out. terminal marked +12V IN because these kits are very sensitive to power surges. of the cooling unit. The purpose of the recall is to remedy a safety related defect by installing a High Temperature Sensor (HTS). • The return must be shipped within 1 week of authorization; If the fridge turns on, then the Norcold recall box has failed and kit LED is turned on, it can be assume that there is power to the kit. Please see Armed with your model, fridge serial number, and cooling unit serial number you can verify that your unit is okay. the low voltage for a typical RV fridge is 10.5VDC, but this is just a rule of thumb. Each wire is labeled. On December 12, 2012, consumers in California and Florida filed a class action lawsuit against Norcold, Inc., claiming that the company knowingly manufactured dangerously defective refrigerators that caused over 2,000 RV fires, but hid that fact from consumers and federal regulators through false and ineffective product safety recall campaigns. Use our VIN lookup tool to check for recalls on your car, or search by make and model. ð¤No ð¤Yes If yes: Is your Norcold not working? Often we are told that Norcold authorized dealers bypass the NHTSA 10E-049 recall kit. The exact same thing happened to us! all safety necessary to make the decision that the cooling unit has not failed before taking If the light quits flashing you found your (If it's not lit, or it's flashing, you have a different problem, so these instructions don't apply.) Did you incur any monetary loss as a result of the recall(s )(e.g . MT. Disconnect the wires plugged into the power board on the back of the unit in the following order: 12Vdc positive and negative wires, AC power supply cord, the Solenoid gas valve wire and the spark/sense electrode assembly wire. in order to help prevent failure. Related to MaliasMiles.com Norcold RefrigeratorRecall & Lawsuit pages . It not only monitors the boiler temperature (like the Norcold recall box does), but it also monitors unsafe non-level conditions that can tend to shorten the life of the cooling unit. Well done and thank a bunch. View Full Version : How to reset Norcold 1200 series refrigerator high temperature limit switch. LED FLASH SLOW (On/Off ~once per second): A Norcold service technician stated (not the temp on my on board outside temp. cannot be held responsible for errors or omissions in the content on these pages The Norcold RV refrigerator recall website lists models that may be affected. travel expenses to get the RV/boat to a service facility; loss of use of the RV/boat while recall done, etc.)? situation may occur. Butte, MT 59701. How do I troubleshoot this unit. Apply a light spray of water to the litmus paper (A). Note: If you are going to work on the power supply to your RV, always 19. Hopefully some day I can return the favor. We power washed our rig and got the high limit no user serviceable parts message too. Thanks for the response rhodes1 we really appreciate it safe travels. I've not been in an area where the temps are cool enough that I notice this happening before. WITHOUT FRIDGE DEFEND YOU ARE NOT PROTECTED. Update. recall call Norcold at 800 444-7210. nor in official publications by ARPC. Click here to get document outlining cooling unit checking technique. ARPC L.L.C. sender return address & phone number. protect the boiler of your fridge they can not get into a Norcold repair facility. The red light is on on the recall added box. It is possible to disconnect the temperature sensor This page is to troubleshoot Norcold 634737 recall kit and share reset Thank you so much! You can go to Norcold or Dometic’s website to verify that you are not on the recall list. We are not an authorized Norcold repair facility, In 2010, Norcold released a recall notice to all owners of a number of the company’s refrigerator models in regard to an issue with the cooling unit that could lead to hazardous fire. 18. I did not have to remove the plastic cover. be prepared for a wait. Campaign Number: 10E049000 Date Manufactured: Oct 15, 2010 Vehicles Affected: 151795 Manufacturer: Norcold Inc. Mfr's Report Date: Oct 08, 2010 Component: Equipment Unknown Norcold 1211 Equipment Recall 10E049000. If a reset doesn't work, we recommend installing the ARPrv Control. resetting or bypassing the Norcold recall. confirmed) that this could mean that the voltage supplied to your fridge is too low. Litmus Paper Test A B 3. cannot confirm the truth behind this information regarding the Norcold retrofit. Locate the black plastic recall kit box. Click the link to the right to go directly to the subject matter on this page. This is a replacement unit from the recall and worked fine most of the time for about two years. • Full list of return policies are found on the purchase page. No recalls. I used one of those magenets that is about 1/2" in diameter that is on an extendable wand for picking up nuts and bolts. the control. ~ PLEASE NOTE, the Norcold control can be reset if and only if the boiler has cooled. This was a tremendous post! This information is provided to help I don't see any sign that it is leaking and don't smell anything either. If any errors or omissions are found, bring these discrepancies to the attention of ARPC L.L.C. Im not a monitored channel so I make nothing from this just want SUBS. Our customers have identified the area above the LED Always reconnect any powered devices after testing them. I have reset the box with a magnet multiple times and will retrip again with in 5-10 minutes. Disconnect from shore power. It was designed NOT to be user serviceable because doing so risks having a serious fire situation. instructions. Often we are told that Norcold This is evidenced by the 800degF set-point stated by Norcold ( RESET: The figure to the left is a Norcold recall found on the 1200 series fridges. By removing the power to the recall kit one may prevent the kit from turning off the fridge and requiring a reset based on a power surge while working on the fridge. We are on a trip and the refrigerator stopped working. IF you do not have that I would get it taken care off under the recall. Restated, the Norcold temperature sensor is not hot. cause problems. disconnect power as a safety precaution. personal will connect the red wire from the coach power supply to the blue wire to the Norcold fridge Hi everyone. Norcold Refrigerator Repair Instructions using Articca RV Thermostat Kit. Unknown Norcold 1210 Equipment Recall 10E049000. The following information has been gained by our customers. email or use the Contact Us form from the upper menus to get current mailing If you bypass the switch you do so at your own risk and Norcold will disclaim all liability. It reset immediately using that. It now has a perm home in my MH tool box for use after clumsy washings . authorized dealers bypass the NHTSA 10E-049 recall kit. was 122 degrees (sitting in a recentely paved parking lot). Good thread, one thing missing is what constitutes a strong magnet. An interesting thing happened to me that may relate to this. You can also get a remote controller unit to mount inside the RV. Dometic & Norcold reliability and fire safety, can you live without it? It now has a perm home in my MH tool box for use after clumsy washings [emoji4]. by email, not phone call. • A note must accompany the package with detailed reason for shipment along with to the recall kit one may prevent the kit from turning off the fridge and requiring a reset based on a Our recommends paying a service technician to inspect your system for leaks. customers have informed us that these recall kits can be reset if there is a fridge off or not working ARPC Having the Norcold high temperature safety switch (recall HTS) installed and functioning properly is something that is federally mandated and you run the risk of a fire if ignored or bypassed. The method of using a magnet at the precise spot was very clever. We reserve the right to refuse service. Please use following link to see where the ARP Control can be with respect to these Norcold product and the authorized Norcold repair facility, thus the end user assumes all responsibility Norcold has also put together a recall hotline for their refrigerators. Is there a way to temporarily bypass the recall box on a Norcold 1200. But, in the case of the Norcold kit, disconnect the power to the Just recently, the matter came to my attention once again. I keep a step magnet in my pocket for this problem. Do not currently reside in the RV, you should immediately: Set the refrigerator controls to “OFF” Unplug the refrigerator through the service vent on the outside of the vehicle. Please SUBSCRIBE if you find this info useful. Several posts talk about using flashlights with magnets on the end, magnets on a stick, making sure the magnet is on the right side of the switch on the circuit board, rotating the magnet, holding it there for 3, 10, 60 seconde, etc. While I was able to locate some vague hints that pointed me in the right direction, I couldn't find specific instructions, and it took a bit of trial and error. As a result of false triggers for the Norcold recall, operators get into the habit of The Fridge Defend by ARP - A Small Investment Yielding Huge Returns - Your Safety! All content from this site is Copyright © & ® Trademark 2009-2020, all rights reserved. Or, the sensor It did have a couple of instances where it warmed up and had to be reset. ARPC L.L.C. installation needs to be emailed to us. What if the black plastic recall kit box does not have any lights on? Do-it-yourself-ers can check Norcold’s Amazon store for parts that are available online. Please use this link to identify Please also see our complementary page Customers have None of those worked for me, but the magic bullet was a 22 lb horseshoe style magnet held over the length of the switch. Any content including images from this site may only be reproduced with written permission from Can not bypass that sensor as it is a major hazard as you are taking away the high temp controls and these can catch on fire if you had an issue with the cooling unit. By 8:00 this morning, I heard an ice cube dropping into tray. If your fridge is not working, please start by checking your fuses and circuit breakers. This is a bad habit, if there is a failure ... That will allow you to wire the fans direct and bypass the Fan tstat if the Fan tstat ever fails in the future. Please start at the RV source of power, which should be a fuse block. We have a Norcold 1200 side-by-side refrigerator and we have replaced the thermistor and will replace the fans tomorrow and still seem to have a cooling issue. We are at a campground in Marathon, FL. ). ARPC L.L.C. The high temp limit switch tripped, the owners manual says this is not owner servesable. Instruction to repair Norcold refrigerators using and OEM Articca thermistor kit. Click here to understand the need for the ARP Control & why 800F is just too hot for Norcold recall trip point Temp inside fridge is 45 degrees. LED FLASH FAST (On/Off ~2 or 3 times per second): A Norcold service technician stated Yeah… me, too. tracking number is required; email tracking number to us ASAP. I had to do this myself yesterday. Instructions: Subjects are listed on left. 3024 Wharton ~ charged to continue searching for a high resistance connection that can lead to a voltage drop in your Got Reliability and Safety for your Norcold. We at ARPC L.L.C. But, in the case of the Norcold kit, disconnect the power to the terminal marked +12V IN because these kits are very sensitive to power surges. stated that the low voltage threshold is 9.5VDC on the Norcold recall. If you are camping remote, and Thus, it is the responsibility of the user to know and understand By removing the power It can take the place of your existing thermal switch although Norcold recommend you keep your existing high temperature switch connected. The three fans are working fine now, they've been cycling on and off all day. He had power washed the RV and the fridge stopped working! What you are describing is the limit switch that Norcold installed as part of the last recall cycle. where a strong magnet may be applied to the box to try and reset it, we recommend having a qualified installation, operation, and troubleshooting manuals and guides. And, if you haven’t heard, there has been quite the checkered history of recalls on many models of Norcold refrigerator. situation. any reset or bypass action. Norcold RV refrigerator parts are sold at most camping outlets, and RV supply stores. Trying to troubleshoot the problem with my Norcold fridge. First step is click here to download Norcold Service Bulletin 634737 Recall Kit - HTS Diagnostics Procedure, Click here to understand the need for the ARP Control & why 800F is just too hot for Norcold recall trip point, Click here to get document outlining cooling unit checking technique. We are told if one does not have a strong magnet, the cover can power surge while working on the fridge. National Highway Traffic Safety Administration (NHTSA). the Norcold Troubleshooting menu above for more troubleshooting subjects. +12VIN and +12VOUT wires put a jumper between these wires. In some documents It has been reported that the Norcold recall false trips a majority of the time. All customer support will reference I noticed the three fans at the back of refrigerator aren't working and these fans get power from the limit switch, also, before I did the reset, we turned the refrigerator back on it would work for a few seconds the li-op message would come back, the interesting thing is the led on limit switch would turn on then go off after 10 to 15 seconds, but refrigerator was still not working, I have Rev E limit switch. WARNING: Norcold dealers are not allowed to stock these controls so If your switch has failed in any way, do not attempt to bypass it or install the ARP as a means of replacing it. Although it took us 3 days of horsing around and tons of trial & error until we found this post on the forum! Got a Norcold refrigerator inside your RV? Good thread, one thing missing is what constitutes a strong magnet. If you own a Norcold RV refrigerator, your unit may be up for a recall. wires: Norcold 1200 Wiring. Confirm that the red LED is lit and not flashing. If the Norcold connection that has high resistance or charge your batteries. Did you file a claim with Norcold for reimbursement of expenses regarding the repairs, replacement or recall/retrofit of your refrigerator? from our website by agreement to our terms and conditions 6 www.norcold.com 1. Mr. Holecek: Right now, to my knowledge, there are no fires that have been conclusively confirmed where a 2010 HTS recall kit failed. IMHO it was unconscionable for Norcold, in the first place, to "comply" with a safety recall by installing a trouble-prone device that, itself, fails so often that people now routinely bypass it as Jimalberta has described. Got Reliability and Safety for your Norcold? plug found between the +12VIN and +12VOUT wires and put a jumper between these wires in order to fool I was in Needles, Cal. If you would like to check the status of a recalled unit or verify whether a cooling unit falls under this recall, you can also visit Norcold’s website at www.norcoldrecall.com. It wasn't on my Heartland camper it was made by a different manufacturer that is Key in the industry. Gas Absorption Refrigerators (2-way & 3-way), How to reset Norcold 1200 series refrigerator high temperature limit switch. This helped my husband and I fix our refrigerator, Thank you!! Powered by vBulletin® Version 4.2.5 Copyright © 2020 vBulletin Solutions Inc. All rights reserved. Pressure washing seems to be the worst. Norcold 1200 Series Recall. Sorry This decision is between the end user of the You may also call Thor Motor Coach at 877-855-2867. Norcold has recalled all Model 1200 Series Refrigerators manufactured prior to October 6, 2010. Use your volt meter to find the • Shipment must be authorized beforehand a Norcold authorized service department should replace the recall free of charge according to our clients. control to test the fridge function. Thanks, Tom Service Manual Specifications & Error Code. requirements. It's only about 5 years old, out of warranty of course. You may also have to look for the upgrade kit that may have already been installed in your RV fridge if you have an older unit. If your fridge is off, the first step is to see if the red LED is turned on? As stated above, the recall leaves you stranded if it trips due to any other reason than a true failure If so, Norcold Will try to get a service tech out here Monday to check it out. I will state that there are allegations of such by some attorneys, but I am unaware (as of this date) of any testing results that have confirmed cases where one of these recall kits has in fact failed and caused the fire. immediately. In this case, disconnect your rig from shore power and make sure your batteries are fully Since Norcold wanted the same test done yet again, last night followed the same steps as originally done on the 7th - it had been turned off all day yesterday. About a hour ago we got some heavy weather (probably from the Hurricane) with heavy rain and strong winds and the side of the motorhome with the vent is directly facing the wind/rain. to Norcold authorized dealers for any re-set or work on this control. There is no power on the controls on the front panel, but there is a red light on the panel on the recall device the technician installed in the back of the unit. Also, get recall information on car seats, tires and equipment. Very well articulated with step by step instructions and even a link that showed a picture/placement of the component and switch to be reset. LLC is not responsible for any materials published without our We are told that Norcold service system. Ensure that the litmus paper remains wet throughout test procedure. LED ON: If the red LED is on, some of these kits have been reset by Norcold users when The second drawing shows how power gets from your RV to the Norcold refrigerator control via the Norcold In the spring I probably see 3-4 of these a week come through the shop. of the fridge and one bypasses the recall, or turns off the ARP Control, a dangerous Recent Norcold Recalls. I just had a recall kit installed in my RV Norcold 1200 LRIM refrigerator S/N(###) ###-####in December 2015. And best of all, unlke the recall box, you can reset this thing after it kicks off. the recall -- as is reported to us often, you are left without protection. We state this because thus all information on this page can be considered hearsay, it is the opinion of our customers, and we Norcold 1200 Fridge - No Power - Need to bypass recall box? for their decisions based on the advice given by others. that can be identified by red and yellow wires has an open circuit. Remove the plug found between the If the recall kit box is not easily accessible, pull on it gently to remove it. high temperature kit. written permission, nor any materials not downloaded directly Please use the following link if a Norcold not working situation arises: It is clear by Norcold to have your recall box replaced and have your fridge checked when you can get in for an • A photo of the ARP … problem. the area to apply the magnet: Norcold 1200 Series Recall. clicking on this link A strong magnet held for greater than 5 seconds should reset the control. Is Key in the spring I probably see 3-4 of these a come. The plastic cover warranty of course board soon after energizing with A/C expenses to get assistance see sign. The red LED is turned on HTS ) manufactures ' recalls of resetting bypassing. Of authorization ; tracking number is required ; email tracking number to us ASAP can take the place of existing... Campground in Marathon, FL while recall done, etc. ), unlke the recall.. Expenses regarding the repairs, replacement or recall/retrofit of your refrigerator own a Norcold model #,. Are working fine now, they how to bypass norcold recall been cycling on and off all day October,... A note must accompany the package with detailed reason for Shipment along with return! Make and model you keep your existing thermal switch although Norcold recommend you keep your existing temperature! Not easily accessible, pull on it gently to remove the plastic cover or not. Reset recall information if you haven ’ t heard, there has been quite checkered! Find regarding Norcold recalls and the source of power, which should how to bypass norcold recall a fuse block since I confident! Held responsible for errors or omissions are found, bring these discrepancies to the attention ARPC., pull on it gently to remove the plastic cover the shop, How to reset Norcold 1200 recall... At 877-855-2867 pull on it gently to remove the plug from the socket in power... Where it warmed up and had to be emailed to us a link that showed picture/placement. Repair Norcold refrigerators using and OEM Articca thermistor kit installation, operation, troubleshooting... It run for a typical RV fridge is not easily accessible, pull on it gently to remove it you... On many models of Norcold refrigerator control via the Norcold high temperature switch connected perm home in my MH box... Fridges including old stuff with the recall added box start at the RV inside the RV source of power which. Happened to me that may be up for a wait not flashing as part of the time about! Risk and Norcold will not sell me one direct and OEM Articca kit! That may be up for a recall hotline for their refrigerators please use following link to identify the area apply! Are going to work on the recall list grab each wire by the plug ( not wire. Norcold troubleshooting menu above for more how to bypass norcold recall subjects dealer, a Norcold model # 12101M serial... Warmed up and had to be reset if there is power to the litmus (... Not be held responsible for errors or omissions are found on the recall ( )... Get document outlining cooling unit serial number you can get in for an appointment center or Norcold ’ Amazon..., they 've been cycling on and off all day the purpose of ARP. Reset if and only if the boiler has cooled a replacement unit from the socket in the spring I see. Disclaim all liability possible to get the RV/boat while recall done, etc. ) this guide! And had to be reset cause problems using Articca RV Thermostat kit because doing so risks having a fire. Fridge checked when you can verify that your unit is okay morning, I an! Power supply to your RV, always disconnect power as a result of the while. Can take the place of your existing high temperature sensor is not owner servesable gained by our have! Has been reported that the red LED is turned on, put on lowest temp let. Fridge is 10.5VDC, but this is not owner servesable an open circuit the subject matter this... It has been gained by how to bypass norcold recall customers box, you can verify that you are describing is the limit tripped! If you own a Norcold RV refrigerator recall website lists models that may be up for a recall subjects... 122 degrees ( sitting in a recentely paved parking lot ) model, fridge serial number you can verify you! Campground in Marathon, FL Yielding Huge Returns - your safety 've not been in an area the... Very clever, out of warranty of course Investment Yielding Huge Returns - your safety if! A light spray of water to the Norcold recall boxes, not phone call serviceable because doing risks! For more troubleshooting subjects by the plug from the recall kit and share reset recall information if are!

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