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When Florida shut down down the hotel industry for the month of April we worked 18 hour days 5 days straight to refund peoplesdeposits as soon as possible, re-booking. Please note: applicable product discounts will be displayed in the cart. First Name Last Name Email Address Phone Number Company Number of Locations/Branches City State Select ZIP Code Areas of Interest Contact Us - Home Page - Loomis Express COVID has been going on for roughly 6 months now.I understand that companies relying on foreign made materials and construction are not in control of theirprocesses, but not even processing a claim for 3-5 weeks and more than 3 months to replace a popular model is problematic. I really dont like complaining and would much rather postabout how great something is. "That's a really difficult loss," Loomis . If the guy had even one ounce of care about the deal I would have been more understanding. Loomis has awesome customer service - I should know 'cause I've had to use 'em more than once (try three or four times) and that's one of the many excellent reasons I continue to buy/use their rods. 1359 Down River DriveWoodland, Washington 98674Phone: 1-877-577-0600, 427 Pido RoadPeterborough, ON K9J 6X7Phone: 1-866-491-5229. Go online and get the warranty info. Our call centre hours are: Monday to Friday 08:00 to 20:00 Eastern, Quebec 08:00-17:00 Eastern. Search all available positions or learn more about eligible benefits. with a Customer Service Associate, Live chat hours: Monday - Friday 10:00-19:00 Eastern, Customer Service 1-855-256-6647 For all other requests, please select the appropriate contact from the above and all Customer Service related matter, please contact our Customer Service via Live Chat or by calling 1-855-256-6647, Home Normally there is no wait on replacement. By the way, I would never intentionally break a rod to take advantage of a replacement program but breaking my nearly 20 year-old 843 GLX and only paying $110 to replace it with their $450ish upgrade was a helluva deal for me. Contact Us We Are Here to Help Our customer-support hours are from 6:30 AM to 11:30 PM CT every day (including holidays). Interesting how that works.if your willing to pay for something your supposed to get as part of the promise when you buy the product, all of sudden everything operates like it should. growth mindset activities for high school pdf Address: 1458 White Oak Drive. Please verify you're not a robot before clicking submit. All rights reserved. G. Loomis Canada. Final score: No. A legendary reimagination of an iconic series of actions, the G. Loomis NRX+ Jig and Worm Casting Rods draw from more than forty years of technology, innovation, and design to meet the performance demand of today's avid bass angler. Reach our Customer Contact Center by calling 877.877.0560 from 6:30 AM to 11:30 PM CT every day or by completing the provided form. I've had 10 a year old rod that the reel seat gave out, which was replaced with a new rod, to a broken guide that was sent out the day I called. Same situation. Our customer support infrastructure is built on technology. By No email replies, 22 minutes on hold and an extremely indifferent representative who very obviously only cared to get on to the next call is a deal killer for me. Our customers receive peace of mind knowing that were always here when they need us. I am glad your experiences were better. This material may not be posted on another website. I work for a small company with slim margins. For general questions, please use the form below or call. If your registered rod is damaged or broken, this program provides a same-model replacement for a very fair price. They transferred me to a manager who said that usually they only replace a rod at no cost when there's a defect and that typically happens during the first couple of months of ownership, but they would go ahead and do my first replacement for free. Our services include property & casualty, marine & aviation, employee benefits and personal insurance. If you have an account, sign in now to post with your account. Contact Loomis. Woodland, Washington 98674. You may get lucky and get the new version. thats the way it should be though, for as much as they cost. G Loomis Inc | Complaints | Better Business Bureau Profile My Recent Experience With Shimano/G. Loomis Warranty Service Customer Service - G.Loomis, Inc. If you are considering purchasing a G Loomis rodyou may want to factor this into your equation. View customer complaints of G Loomis Inc, BBB helps resolve disputes with the services or products a business provides. For warranty questions, click here. Checking on a claim? Your link has been automatically embedded. . Display as a link instead, G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. 201 Westcreek Blvd https://t.co/RBzCkjIPCx, 2021 The Loomis Company For immediate assistance simply click on the live chat button to start a conversation with a Customer Service Associate Live chat hours: Monday - Friday 10:00-19:00 Eastern Customer Service 1-855-256-6647 Outside of Canada please call 1-905-460-2530 Our call centre hours are: Monday to Friday 08:00 to 20:00 Eastern, Quebec 08:00-17:00 Eastern Sales Contact. Loomis Customer Service throssing Aug 13, 2021 T throssing Well-known member Messages 361 Reaction score 3 Location Lyons, CO Aug 13, 2021 #1 I have been a devoted G Loomis customer for decades, but this is now going to change, based on my recent experience with their warranty department. Every thing in between too. Being understanding of a company during these times is everyone's own deal. Paste as plain text instead, Our Business directory offers quality and professionally edited company listings, which are organized in the most relevant categories that enable customers to easily, locate businesses and businesses to easily find customers. I wouldnt buy another Loomis rod if it automatically set the hook. instructions are on the form. any of our electronic shipping systems. For driver complaints, please call 800.327.4677. For as little as $30 per flight hour, you are covered. Be the first to hear about products releases, news and events. G. Loomis. Centralized contact and local account management available via national account management teams, local branch account management teams, branch contacts, and the Loomis Customer Contact Center. Choose from the options below and find the answers you need. JetSure is the only AOG insurance solution available today. Copyright 1997-2023 The Ultimate Bass Fishing Resource Guide LLC All rights reserved. A career at Loomis comes with many advantages. I had a small bass on my Loomis dropshot rod, and it broke about a foot below the tip as I was lifting the fish into the boat. Loomis Development is actively seeking raw , Contact Us. Box 7011Wyomissing, PA 19610Phone 610-374-4040Fax 610-374-6578info@loomisco.com. I called Loomis first thing this morning and they told me about the two options I had already read about online, both would cost me money (postage or $50). "If it does happen, call the G. Loomis toll-free customer service line (877-577-0600), and our staff will walk you through the process. Is the $50 replacement policy a lifetime thing? Out of curiosity I called Dobyns and St. Croix with the following results: - Dobyns - my call was answered immediately - the rep stated that returns are processed typically same day or next day and entire process takes 2 weeks max. With an extensive in-house IT and development team, we have the means to develop proprietary platforms to manage and improve how we service our customers. Regardless of the situation, there is a dedicated support or account resource ready to help. Page C1 - journalstar.com G. Loomis Canada. Creating an account has many benefits: check out faster, keep more than one address, track orders and more. IMPORTANT! A legendary reimagination of an iconic series of actions, the G. Loomis NRX+ Mag Bass Casting Rods are built with the most advanced technologies, construction processes, and componentry with an emphasis on universal actions and tapers to give anglers the all-around performing rods. Nor may it be copied, published, rewritten, or redistributed. Customer Services - G. Loomis Loomis Homes. Even though Loomis-Goltl scored 18 points, it wasn't enough to hold off the Patriots. As I was afraid, I was referred back to Loomis, they said Loomis would not allow them to exchange it at the store. Xpeditor Our Xpeditor Service is a no-fault, "no questions asked" replacement program designed to get you back on the water fast (U.S. And Canada customers only). Be the first to hear about products releases, news and events. What happens if the rod becomes 20 years old and they dont make it anymore? I actually rarely post bad reviews. This allows merchants to "see what you see" and take actions on your behalf in order to provide better assistance. According to the dictionary that I looked at, bashing involvesa level of prejudice. It was an older CBR series rod. I broke a couple Loomis rods this year (not a good year for me in that department) and both were sent within a couple weeks. Every company is different, and has different challenges. Contact Us - Loomis Express These facilities are not open to the public! Contact - Loomis Contact us - G. Loomis US Contact us IMPORTANT! Read This Before Posting! Took it fishing a few weekends ago. We love our customers, so please feel free to visit us during normal business hours. Our Xpeditor Service is a no-fault, no questions asked replacement program designed to get you back on the water fast (U.S. And Canada customers only). The rep stated that even after it passes warranty, there is a good chance the replacement rod may not be in stock and would likely not get replaced until after the New Year. 201 Westcreek Blvd. 610-374-4040. . I have a part from Daiwa that is delayed about three months. Contact us. I wouldnt buy another Loomis rod if it automatically set the hook. Customer Services | Start a Warranty Claim, Register your Rod, Discover the Xpeditor Tip Program, Explore Xpeditor Services - G. Loomis US Free ground shipping on orders over $35 Find a Retailer Region: United States Conventional Fly Apparel & Gear About Us Support How Can We Help? 850 N. Park RoadP.O. I would be more understanding if the customer service part hadnt been so bad. Sorry, you need to enable JavaScript to visit this website. I had rodthat I broke earlier this year. Register your G. Loomis rod within 30 days of purchase. Follow a few simple steps to receive a replacement tip. Amazon.com: Customer reviews: G. Loomis Greenwater Fiber Blend Rods If the tip-section of your multi-piece rod has been damaged, weve got you covered. All rights reserved. Reach our Customer Contact Center by calling 877.877.0560 from 6:30 AM to 11:30 PM CT every day or by completing the provided form. styled components as prop typescript; indie bands from austin, texas; dr pepper marketing strategy; barking and dagenham hmo register; famous belgian chocolate brands Same for me. Hopefully I'll get it by then, but even if I don't it's nice to pass along a positive customer service story. etc. I am not at all indifferent to the impact of COVID. Sorry, but the page you are looking for doesn't exist. Outside of Canada please call 1-905-460-2530, Our call centre hours are: Monday to Friday 08:00 to 20:00 Eastern, Quebec 08:00-17:00 Eastern, Write us at: sentiment_satisfied sentiment_neutral sentiment_dissatisfied G-Loomis Inquiry Form Please fill out all the fields and click Submit Copyright 2023 Loomis Armored US, LLC. We have become too dependent on other countries cheap labor pool. Doing so unlocks access to our comprehensive Xpeditor replacement program and other warranty options should you require support in the future. For general questions, please use the form below or call. I agree it should not break in the first place, that's why I stressed to them that I did not want to have not even a penny out of my pocket for a replacement and they agreed. Pretty good deal there too. a lesson in patience. I don't know if other rod manufacturers are in the same boat or not but this is not what I expected. I was very appreciative of this, and they even told me they would try and mail it out today so I would have it for a tourney this Saturday. G. Loomis 1359 Down River Drive Woodland, Washington 98674 Phone: 1-877-577-0600. US-Inwood, NY 11096 Phone: +1 718 868 1500 Fax: +1 718 868 1181 LOS ANGELES Loomis International (US) LLC 5777 West , Contact Info NEW LOCATION 602 E. Blackhawk Dr. Byron, IL 61010 USA Phone: 815-636-7200 Fax: 815-636-7209 Web: www.loomisltd.com The Loomis Mission The Loomis Philosophy Get . The first rod they said 2-3 months and it was less than 3 weeks. Email * Phone * I am interested , We have received your contact form submission. good fish, but not near big enough to break a rod. For full terms, details and instructions on starting a claim, follow the link above. G. Loomis Customer Service. Whether it's close to home or around the globe, we deliver to addresses coast to coast in Canada and over 220 countries worldwide. Rod manufacturer G. Loomis has announced updates to its warranty program to include a 'Born On' serial number on all new rods, along with a more straightforward rod return process for the G. Loomis Xpeditor Service. Loomis Express Wyomissing, PA 19610 Email Address . I had used that rod heavily over the years and easily got my moneys worth. 427 Pido Road Peterborough, ON K9J 6X7, See Also: Loomis customer support Preview / Show details, If you have questions about Loomis Enzymes products or integrating Loomis Enzymes into your practice, don't hesitate to contact us! You may choose more than one. With JetSure, we reimburse you up to 50% of your financial losses due to an aircraft AOG event. My Fenwick lost the last 3 at the tip on 08/02. If you send a rod back for warranty, it will take 3-5 weeks for them to process your claim AFTER receiving the rod. Yes, the $50 is a lifetime deal and it's also my understanding that no receipt is required. G. Loomis Casting Rods - Tackle Warehouse Unfortunately, your content contains terms that we do not allow. Loomis Express has what it takes to be your Canadian shipping partner, with a wide range of Domestic and Export services to get your packages wherever they need to go. Sign up for an online profile or prepare a one-time shipment using your credit card. Just giving anyone who may find this to be pertinent, the news I just received from Loomis customer service (after a 22 minute wait on the phone). Outside of Canada please call 1-905-460-2530. How We Are Here for You Especially when other companies in the same industry are performing much better. Get in touch with the Loomis sales support team and learn more about how our cash management solutions can help streamline your business. mheichelbech See Also: G.loomis customer service phone number Preview / Show details . It is not prejudicial to state the facts of what happened and the results of those actions. Loomis customer service is second to none. G Loomis Inc Rating Overall satisfaction rating Address: 1359 Down River Dr, Woodland, Washington, United States, 98674-9546 Web: www.gloomis.com Add contact information for G Loomis Inc Add new contacts A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated If your registered rod is damaged or broken, this program provides a same-model replacement for a very fair price. For full terms, details and instructions on starting a claim, follow the link above. It's just been my experience for the last 25 years including up until 8 months ago, every time I've had even the smallest issue it's been taken care of quickly. They send you the new rod and you send them the old one back. October 5, 2020 in Fishing Rods, Reels, Line, and Knots. G. Loomis Casting Rods - Tackle Warehouse . Its only $20 if you have the time to wait on it, Gloomis rocks love the CS have only had to use it twice hahahah. Right after we got off the water I went to try and take the rod back (I've had it about a year). It is not my intention to bash G Loomis here as I have used their rods for the past 25 years or so and always been pleased although I have not had to utilize their warranty program or customer service. , , , 96 : KMS 2022 23 , , , : , Get subsidy to buy machinery and equipment | , 3 . i had the same thing happen on the first fish i caught on my flipping rod down at falcon. 3 Adams Central 47, No. G Loomis Warranty - wait times - Bass Fishing Forums Gear & Gadgets on the Texas Fishing and Outdoors Show, Powered by UBB.threads PHP Forum Software 7.7.3, Moritz Chevrolet - 9101 Camp Bowie W Blvd, Fort Worth, TX - Monte Coon (817) 696-2003. 2 Bridgeport 44. Our Xpeditor Service is a no-fault, no questions asked replacement program designed to get you back on the water fast (U.S. And Canada customers only). Boost your bottom line - Home Page - Loomis Express I cannot see any kind of commitment to the customer by Loomis. We are in a unique situation that creates chaos. You may pay a price for the rod at first, but they back them up. Brampton, ON Canada, L6T 5S6. Box 7011 Wyomissing, PA 19610 Phone 610-374-4040 Fax 610-374-6578 [emailprotected] See All Locations The Loomis , See Also: G loomis customer service Preview / Show details, Contact us. Jul 2, 2021 . And now instead of returning the entire broken rod within 30 days after your replacement rod arrives, all we ask is for is the logo section of the blank for identification purposes." That's what we call going the extra mile. If you have a Customer Account, Phone 608 , See Also: Phone Number Preview / Show details, Loomis Insurance Services is committed to providing you with the best customer service to meet your insurance needs. Our CollectShip service provides you with options to make it easier to process shipments. GLoomis Customer Service - Texas Fishing Forum You can post now and register later. I bought a Conquest and the tip broke on the very first fish I caught with it. 2021 Copyrights. Send them the rod with $20 and you will get a brand new one to replace it within a couple of weeks. 427 Pido Road Peterborough, ON K9J 6X7. G. Loomis Customer Service a lesson in patience I was able to use the Xpeditor service and I gotan IMX. But, it should be able to lift a one pound fish, glad they saw my point and shipped out a new one at no charge. Following the call, I immediately received an email stating that my replacement rod was expected to ship on June 24 (already a week in the past). I also understand that to get the extreme sensitivity out of these rods and from other comparable brands you typically have to expect to give up a little durability. 850 N Park Road Loomis Express. Box 219594 Kansas City, MO 64121-9594 (800) 633-3330 Contact Us Headquarters Loomis, Sayles & Company, L.P. One Financial Center Boston, MA 02111 (800) , See Also: Contact Support Preview / Show details, Contact Us Better yet, see us in person!