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Talking about your most significant accomplishment will give the interviewer a firm idea of where you place your values. Common stages of the interview process at Dnata according to 29 Glassdoor interviews include: Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. A potential employer will often base their offer on your current salary. Please fill in the following fields with proper details. ", "While researching Dnata and the local market I did see that there are a few competitors in our area. I interviewed at Dnata (Dubai) in Sept 2022, I don't know how i got rejected,luck played its part, i didn't get enough time to express myself in the interview.it was so late at the evening, i think the interviewers were in a hurry, and i was the last to get interviewed, Anonymous Interview Candidate in Bangalore, I applied through college or university. Recruiter contacted me11 %. ", "I am someone who alternates back and forth with the right/left brain, but I will always consider myself a very creative person. Australia Ground Handling and Cargo Careers Portal, Belgium Ground Handling and Cargo Careers Portal, Netherlands Ground Handling and Cargo Careers Portal, Pakistan Ground Handling and Cargo Careers Portal, Switzerland Ground Handling and Cargo Careers Portal, UK Ground Handling & Cargo Careers Portal, USA Ground Handling, Cargo, and Catering Careers, Modern Slavery Act Transparency Statement. With that said, I love to learn about new resources. I applied online. The interviewer wants to know that, if hired by Dnata, you would enthusiastically contribute to their safety-focused workplace environment. If hired at Dnata you can be assured that I would exceed your safety expectations. - collgues de tout type comme par tout. Simple and easy to understand the process. I want to grow and improve so the more specific my supervisor can be, the more helpful it is. Search job openings, see if they fit - company salaries, reviews, and more posted by Dnata employees. What is the interview process like at Dnata? - Is there anything from my background and experience that I can clarify for you? Through this system, I can focus on my tasks individually, rather than stress out by the multitude of tasks ahead of me. Sorry I couldn't remember the acronym for one! Free interview details posted anonymously by Dnata interview candidates. I was asked did I google it? ", "Here are some suggestions on how to handle a large workload:- List your tasks and prioritize them- Think of which tasks add to the company's bottom line, and start there (Closest to the money! 86 Dnata Interview Questions & Answers (2023) | Glassdoor Briefly share with the interviewer how you stay up to date on current events related to Dnata. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Caso continue recebendo esta mensagem, Interview questions and answer examples and any other content may be used else where on the site. Share with the interviewer which skills you value the most. Muhamad Abdurohman - Customer Service Agent - dnata | LinkedIn "We recently had a big project within our work center. We should prepare about our self very well. Fill out a form. The interviewer wants to know that you have taken note of the workplace culture at Dnata and how they stand out from their competitors. After a week, I was called to report to start my duty. Privacy Policy dnata Ratings 2.7 Average rating of 235 reviews on Indeed Headquarters dnata Switzerland AG Postfach CH-8058 Zurich-Airport, Employees 1,001 to 5,000 Revenue More than $10B (USD) Industry Transport and Freight Website dnata company website Popular jobs at dnata Salary Satisfaction 42% Of the employees are satisfied about their pay "I do feel that I am a personable individual, but I won't always be everyone's cup of tea. I would much rather be a dynamic leader. Most importantly, the interviewer wants to know how you let this person's behavior affect you and your work performance. The purpose of this page is to help you prepare for your job interview. 2 + years experience in a Customer Service role. Rather, I make a simple plan of which tasks are a high priority and which tasks are a lower priority. Proficiency in spoken and written English. I wanted her to stay and enjoy her employment with us, so I took the responsibility of ensuring she was settling in well. The next question was what does API stand for, which I gave the answer. Asked November 17, 2022 Work on ramp and other assigned duties like ramp coordinating Answered November 17, 2022 Answer See 3 answers How many rounds of interview for customer service agent Asked April 24, 2018 There are 3 rounds of interview. Be sure to include capabilities that will potentially benefit this potential new employer. Answered August 18, 2017 - Customer Service Agent (Current Employee) - Jebel Ali Airport . Close your answer by asking the interviewer if they would like to see you take a particular course. I read through the job description for those and am interested in working my way into a role like that with Dnata one day. What is a typical day like for you at dnata? Experienced and skillful Inbound Customer Service Agent providing high quality service to callers, working address and meet all needs. I took many weekend workshops on various topics such as Excel, Communication in the Workplace, The Art of Negotiations, and some human resource related courses as well. Productive and and excellent work place. real person. The timely and efficient service provided should be in accordance to the agreed Standard Operating Procedures as well as safety and security standards set by International Civil Aviation Organisation (ICAO) and Local Airport Authorities. ein Mensch und keine Maschine sind. ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. Are there any courses you would recommend I take to round out my experience? ", "Without safety in the workplace, there would be complete chaos. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress. Dubai Report. per informarci del problema. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. I couldnt complete the last two. Day went from 9am till 3pm, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. The process took 3 days. Clark Freeport Zone I will always be myself and keep my integrity first. I have multiple safety-related tickets including X, Y, and Z. how do you handle your stress in a difficult time? Dates shown above are approximate. Disgusting - accusations of chating an interview which knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. dnata Employee Reviews for Customer Service Representative - Indeed In my current position, I have had zero accidents in 3 years. Here are some sample questions: - When would you like to have this position filled? In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. The interviewer would like to confirm that you have a genuine interest in transportation infrastructure. It was tedious work, but I knew the result would be worth the time and effort.". excuses voor het ongemak. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. Be prepared with specific examples from a recent news story or client reviews. They agreed and implemented my suggestion. Job Location: Dubai, United Arab Emirates. Talk to the interviewer about your ability to control pressure in the workplace. The typical Dnata Customer Service Agent salary is 16,026 per year. Even if you do not consider yourself to be a 'creative person,' there is a chance that you have made creative minded decisions in your career. We strike a balance between doing things our way leading to service consistency and encouraging our people to use their initiative to find new and imaginative ways to solve our customers challenges. Our Pilot and Crew Services Crew transport service Crew hotel accommodation An escort through immigration and security Answered June 25, 2017 - MAINTENANCE TECHNICIAN (Current Employee) - Dubai. scusiamo se questo pu causarti degli inconvenienti. dnata Interview Questions & Answers | Indeed.com Interviews at Dnata Experience Positive 72% Negative 14% Neutral 14% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.4 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs The higher priority tasks, I complete first. Show that you are proud of yourself and your career accomplishments! ", "Yes, I have been asked to lie on the job before. Description of the Company (History, work style, salary etc) Talked one to one in the office Question was introduce myself, currently job role, What is good customer service, I applied online. I was asked what does JSON stand for and got the first two letters (what is this school)? I was also processed for final interview. Contact Us | dnata questo messaggio, invia un'email all'indirizzo Ask me what a JSON or API is and I will tell you exactly what it is. I submitted my application through email. Other21 %. That experience was also helpful because it taught me a lot about process and navigating the red tape associated with government projects. What is the interview process like at dnata? | Indeed.com I applied through college or university. Take a few minutes to bring your resume to life for the interviewer. 1 Dnata Pax Service Agent interview questions and 1 interview reviews. Most frequently, I read Pavement Publications. I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Interviewer asked me about 7-8 questions and I got the offer next week after the interview. Get More Information About Our Dnata Interview Questions. A creative and varied approach to learning inspires employees to interact with their customers in a fun, personable way. I believe it's easier to 'do' rather than 'tell.' We are proud that our reputation attracts talented and motivated people. "I handle stress very well, and when you call my references, they will attest to this fact. This ask was very exciting for me because I love to have a workplace where people know each other, are comfortable having a meaningful conversation, and where everyone can let loose now and then. Shared on 21 May 2019 - Customer Service Officer - Melbourne VIC. The hiring process at Dnata takes an average of 44.11 days when considering 29 user submitted interviews across all job titles. After a week, I was called to report to start my duty. How do you manage the stressful times? Able to work under pressure, and possess good problem-solving and communication skills. Are you someone who can handle stress on the job? I interviewed at Dnata (Manila, Manila) in Nov 2022. Maybe you gave them confidence in their strengths by encouraging them, or perhaps you offered some helpful hints. If I had to commit to just one, I would say that private transport brings me fresh challenges daily, which is exciting to me.". Most companies in the transportation infrastructure industry need to be very cautious about who they hire. I say this because I like to spend my time selling and hitting targets so anything to do with documentation during business hours - I feel takes away from my business development tasks. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter, Anonymous Interview Candidate in Bangalore, I applied through college or university. If I were to be asked to lie, I absolutely would not do that. My criminal record is clean as is my drivers' abstract. This was disgusting behavior from an interviewer to question my integrity. . The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. You can rest assured that if you hire me for this role with Dnata, I will maintain a clean record. I have three years' experience in public transport and four years' experience in private transportation. It didn't take much time before our manager noticed this particular individual was slacking. Positive attitude with a natural ability to provide excellent service in a team environment, and when dealing with people from many cultures. ", "I am currently making $100,000 per year with two bonus opportunities. I have held a couple of positions that didn't offer the growth and learning that I was expecting; however, I have bounced back nicely. Review the company website and other online resources to ensure the questions you are asking are not mundane, or redundant. | . Talk to the interviewer about your career progression and what you would like to see in the future. Check out the company website, and any online reviews, to find a common theme that makes Dnata stand out from their competitors. We do not have advertisements on our pages but we do try to make money through paid-memberships. The two sectors bring their challenges, so it is difficult to choose a preference. "Continued education is vital to me because it allows me to remain current and competitive in this industry. I found that I could redirect her to work by giving a quick reply and then asking her a pointed work question, which would get her back on task. Glassdoor users rated their interview experience at. I see that you have operations management positions open. First, we get everyone off to a common start. When workloads increase, stress levels do too. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Once you have highlighted the bulk of your experience, you can discuss some of your favorite projects or areas of interest. I interviewed at Dnata (Ho Chi Minh City) in Mar 2021, Easy, just need a drug test to pass and very easy questions like what when were there a time you had delt with a difficult passenger and how do you handle your stress in a difficult time. Dnata Customer Service Agent Interview Questions | Glassdoor When factoring in bonuses and additional . Talk about your education experience and be sure to highlight any areas of excellence. ", "That is a great question! Fax:{%selectedMarker.faxNumber%} Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. In a previous role, our inventory count was off. "I am happy to comply with any background check required. malheureusement, ambiance toxique en general, focus: l'argent, I applied through other source. The you ill have a hirevue interview. You have won multiple industry awards which tells me that you are an innovative and growth-minded organization. 1.Technical 2 technical 3 managerial 3 round of interview. to let us know you're having trouble. Without a healthy work environment, morale will be low which creates an environment that fosters accidents and low productivity. Are you able to be productive in any environment? "I am always interested in learning more about this industry and the changes that are taking place. Followed by 2 technical ,1 managerial round. Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) . Lamentamos In one instance, I had a new coworker who was having some troubles fitting in. This question can be a tough one because everyone wants to be liked and considered personable. I interviewed at Dnata (Sydney). - How long has this role been vacant? We should prepare about our self very well, I applied online. With that said, I also bring public sector experience from earlier in my career. ", "That is a great question, and I appreciate that you consider continued education options for your employees. Please help us protect Glassdoor by verifying that you're a dnata interview questions & answers | Indeed.com Disculpa "I completed my Engineering degree in 2011 from University of Florida. Customer Service Agent salaries at Dnata can range from 12,143 - 25,205 per year. {%selectedMarker.name%} {%selectedMarker.primaryContact%} {%selectedMarker.streetAddress%} {%selectedMarker.addressLocality%} {%selectedMarker.addressRegion%}