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Help make it more accurate by, Native Hawaiian or Other Pacific Islander, Get started with your Free Employer Profile, All Customer Care Representative Salaries, average salary for a Customer Care Representative is $37,003 per year in United States, The Ultimate Job Interview Preparation Guide. Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. Alight Solutions are currently recruiting for a Customer Care Delivery Specialist in HR Services with Italian and English located in Krakow, Poland (remote work possible). Job Details. Con el paso del tiempo, tendrs la oportunidad de continuar expandiendo tu conocimiento de productos de discapacidad y administracin de ausencias, en preparacin para avanzar tu carrera dentro de nuestra organizacin. Key Duties & Responsibilities. Our people are our greatest assets at Alight Solutions because People Matter! Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Alight Solutions Easy 1-Click Apply. Join our team. * At least 4 years of customer service experience, or a combination of education and experience: * High School diploma and 4 years of customer service experience, OR, * Associate s Degree and 2 years or customer service experience, OR, * A self-starter who has excellent communication skills (verbal and written) and the desire to provide the highest level of customer care and satisfaction, * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment, * Ability to receive constructive feedback, then immediately and consistently apply it, * Ability to multi-task using several Windows applications at once while assisting a customer on the phone, * Flexibility to work a specified shift and extended hours as necessary, * Experience in one of these industries is preferred: Health Care, Human Resources Services or Financial Services, * Bachelor s or Associate s degree, or a High School diploma plus equivalent years of related industry experience. As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. Our story starts with a simple universal truth: Every business is a people business. See our awards. CUSTOMER CARE REPRESENTATIVE, SUPPORTING BENEFITS & HR SERVICES. Days are spent interacting with people over the phone to help them with questions they have about one or more of the following: healthcare benefits, Medicare benefits, 401k savings and retirement plans, leaves of absences or payroll. Customer Care Representatives or Customer Service Representatives are tasked with keeping clients satisfied. Visit investor site Looking for an Alight office? Customer Care Representative, Human Resources - Virtual job in Parkersburg, WV. We strive for Excellence Every Day by collaborating with our clients and colleagues. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Alight hiring Customer Care Representative -Absence Management We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Check out our open opportunities below. Therefore, an offer may fall anywhere in between the estimated minimum base salary for this role of $28,700/year (for full time employees) and the estimated maximum base salary for this role of $64,100/year (for full time employees). Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. This role is designed for people who have strong empathy and communication skills. Take lead in trainings of groups or community-based facilitators in good agronomic practices and financial literacy. We strive for Excellence Every Day by collaborating with our clients and colleagues. Fully bilingual on-site outsourcing services in: We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginning on your first day of employment. As a Customer Care Representative 1 , a typical day to include the following: Enroll employees directly into their benefits via the phone for self-service assistance, Provides adjudication for documents related to dependent verification, Works with employees to schedules appointments for EBRC new hire services, Deliver high level technical support including but not limited to system password resets, Navigates various systems including SharePoint, Timetrade, SmartBen, UltiPro, TRAX, IssueTrax, Accurately document client activities; follow-up on outstanding issues to ensure appropriate resolutions, Ability to handle high volume inbound calls under pressure with continuous focus on exceptional customer service and attention to detail, Familiarity with and aptitude for team-oriented, collaborative environment, Broad knowledge of benefits administration inclusive of terminology and ability to communicate effectively over the phone, Strong written and oral communication skills, with proven problem-solving skills, Keen attention to detail with an eye for process improvement, Proficient in Microsoft Office with ability to learn and operate multiple systems, 1+ years of inbound/outbound contact center experience preferred, 2+ years of benefits related experience preferred, 6+ months required. Communicating with customers through various channels. As an Seasonal Bilingual Customer Care Representative you will work in a dynamic call center environment providing customer service and consultation to our client employees. Account Executive, Key Accounts Alight Solutions Jobs, Applications Developer Alight Solutions Jobs, Associate Consultant Alight Solutions Jobs, Customer Care Representative Alight Solutions Jobs, Senior Client Manager Alight Solutions Jobs, Senior Operations Analyst Alight Solutions Jobs, Solutions Architect Alight Solutions Jobs, Technical Business Analyst Alight Solutions Jobs, Alight Solutions Customer Care Representative Jobs. |, MCAT Critical Analysis and Reasoning Instructor, MCAT CARS Instructor, San Juan, Puerto Rico Office. Cons Want to receive job alerts for similar jobs? Pros. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. Find out more about Alight's Workday practice, We do not make offers without interviewing, We do not ask for security deposits on equipment or anything else, We do not send checks through the mail or request payments through Western Union. Apply for Customer Care Representative I, Healthcare Benefits at Alight today! You will be notified during the hiring process which checks are required by the position. View Job description, benefits and responsibilities. Alight Solutions Customer Care Representative Reviews Updated Jan 30, 2023 Search job titles Find Reviews Filter Clear All English Filter Job Function Administrative Arts & Design Business Consulting Customer Services & Support Education Engineering Finance & Accounting Healthcare Human Resources Information Technology Legal Marketing Alight Customer Care Representative Job, Remote or Florida City, FL At Alight, we believe a company's success starts with its people. We learn from one another, champion progress and challenge the status quo. How accurate is this most likely Total Pay range (base + additional) of $34K-$45K/yr? Join our team. Alight Easy 1-Click Apply. We strive for Excellence Every Day by collaborating with our clients and colleagues. Explore careers Media or Investor inquiries? Alight Solutions hiring Staffing Coordinator - Round Rock, TX in Round Customer Care Representative Human Resources. - All necessary technical equipment provided - Paid "training" from day 1 - Benefits eligible from day 1 - 17.79 per hour salary, not amazing but certainly better than some companies - The job is technically "entry level", so those with limited Customer Service experience are likely to be hired. Alight Easy 1-Click Apply. Health, Dental, Vision, Life Insurance and more. Customer Care Representative Job, Remote or Florida City, FL, Customer Care Representative Job, Remote or Florida, Customer Care Representative Job, Remote or Moro, OR, Customer Care Representative Job, Remote or Texas City, TX. At Alight, we are reimagining how people and organizations thrive. Alight Easy 1-Click Apply. You're able to quickly input and retrieve data while working with the customer on the telephone. * Call Center and Hospitality experience preferred. Customer Care Representative (Open to Eastern & Central Time Zones) Job At least 4 years of customer service experience, or a combination of education and experience: High School diploma and 4 years of customer service experience, OR, Associate's Degree and 2 years or customer service experience, OR, A self-starter with excellent communication skills (verbal and written) and the passion to provide the highest level of customer care and satisfaction, Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment, Ability to receive and immediately apply constructive feedback, Ability to multi-task using several Windows applications at once while assisting a customer on the phone, Flexibility to work a specified shift and extended hours as necessary, Experience in one of these industries is preferred: Health Care, Human Resources Services or Financial Services, High School diploma plus equivalent years of related industry experience. Browse by city or country to find one in your region. Our BDC agents act as a primary point of contact between our clients and our sales team, taking charge of inbound business Health insurance is either BCBSIL or Kaiser depending on where you are located. Because transformation takes a workforce. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Learn more at, Bilingual Customer Development Representative - Miami, FL, VP Operations own the operations, run the show, Account Manager - Construction Services (Miami, FL), Do Not Sell or Share My Personal Information, A full Benefits Package, starting on your first day of employment. * Engage people who need help with their leaves of absence, using a variety of technologies including inbound and outbound telephone and chat In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Learn how this feature works. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. $50K-$69K Per Year (Glassdoor est.) Find out if you meet the requirements! * High School Diploma or equivalent is required, bachelor's degree a plus For more information on Job Scams, please click the link below to review information posted on the Federal Trade Commission Consumer Information site. Sr. Customer Care Representative - with Growth Opportunities We promote healthy lifestyles and flexible work arrangements for our employees. Accurately documenting all conversations and actions taken on each interaction. Get hired today! Our 15,000 colleagues proudly serve thousands of clients and their more than 30 million employees and family members throughout 180 countries. Depending on the location, skills, and experience, a customer care representative earns between 66,700 NGN and 196, 000 NGN respectively per month. Alight Solutions hiring Health Pro Specialist II - April 2023 in Dallas 2023 Alight is committed to a diverse workforce and is an affirmative action employer. The role of a Customer Service Representative is to help customers understand the products and services being offered by a company. We combine industry leading data and insights with unmatched depth and operational expertise to improve the employee experience and optimize cloud-enabled business processes. Customer Care at Alight 26 Alight Customer Care Representative jobs available on Indeed.com. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . The average salary for Customer Service Representative at Alight Solutions in the United States is $16.13 per hour, which is 11% above the national average. Nuestros clientes dependen de ReedGroup para servir como expertos en una variedad de ausencias, requiriendo un dominio en el conocimiento de mltiples sistemas y productos. This job was posted on Sat Jul 11 2020 and expired on Wed Jul 15 2020. Customer Service / Guest Services, Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Alight. We act with respect and accountability, mindful that our actions affect the lives of millions in meaningful ways. It's why we're so driven to connect passion with purpose. At Alight, we believe a company's success starts with its people. READ MORE Important information: View Job description, benefits and responsibilities. Their job is to help ensure customer satisfaction. The assessors like to know that you are familiar with the company and with the position for which you are interviewing. Alight SolutionsEasy 1-Click Apply Customer Care Representative, Human Resources - Texas Virtual (Work From Home) job in Springfield, MO. At Alight, we are reimagining how people and organizations thrive. Take the first step today by joining our talent community. You will be notified during the hiring process which checks are required by the position. to demonstrate your interest in the role. Alight allows employees to enrich their health, wealth and work while enabling global organizations to achieve a high-performance culture. Be prepared to answer why you are interested in this particular job opening. 2023 Customer Care Representative, Human Resources - Virtual Job in As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. #beAlight * Demonstrate a high level of confidentiality and professionalism * Stay current on Alight's programs and services through on-going training provided by Alight Solutions. * Access customer accounts and product information, by toggling between multiple screens and systems, to provide accurate answers and support within the parameters of Alight's policies and procedures. Alight also offers a comprehensive benefits package. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. * PEOPLE MATTER is one of our company s core values. * Express yourself in an open and honest manner There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Try to use specific examples from your work or school history that relate to the question asked. Contact Us | Alight I am currently a Customer Care Client Specialist at Alight Solutions specializing in the administration of employee benefits such as health and group benefits, defined contribution, and defined . The estimated additional pay is $2,234 per year. Alight Solutions Customer Care Representative -Absence Management - Bilingual *Remote* Texas 30d+ Alight Solutions Leave of Absence Case Manager *Remote* Washington, DC 30d+ $50K-$68K Per Year (Glassdoor est.) Since 2016, the largest Health, Wealth & HR provider on the island, supporting clients across PR and the U.S. West Region States: Arizona, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Wyoming Alight Solutions Customer Care Representative Reviews Learn more about Alight'sIgnite & Inspire programs for internship opportunities and new grad roles. We've compiled a list of websites that offer tips and templates for creating a resume: Behavioral style interviews includequestions that will provide an insight on how you've performed and behaved in the past with actual results and scenarios. Bilingual (English/Spanish) Customer Care Rep - Virtual - Alight | San Juan, PR. Esto incluir ser el primer punto de contacto para los clientes que necesiten ausentarse del trabajo, debido a enfermedad o heridas, o a responder a sus preguntas. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. It is a very convenient Job I have ever worked. disABLEDperson, Inc. is a 501(c)3 non-profit organization whose mission is to reduce the high unemployment rate of individuals with disabilities. Careers in Customer Care At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. * Be kind and compassionate Customer Care Representative, Human Resources - Tallahassee, FL. job Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. Know Your Worth. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer. The Engagement Guide works in conjunction with the Annual Fund Director and leadership team to implement dynamic and successful donor relations and annual giving programs in support of Alight's mission and fundraising goals. We are mindful that our actions affect the lives of millions in meaningful ways, through the work we do for our clients, our relationships with each other, and the contributions we make to our local and global communities. Si es as , entonces ReedGroup es para ti! Alight - Customer Care Representative