Also, my picture is slightly glitchy. But when I go to play content from an app (YouTube, Netflix, hulu, etc.) Interestingly, movie previews are apparently unaffected by the issue. :(. Been having this exact same problem with my AppleTV 4K and two homepods. The only requirement is that your iPhone is close enough to your television for it to hear the sound. We got faster internet service and I installed an ethernet backhaul to the WiFi mesh unit closest to the problem Apple TV device. Just updated my Apple TV 4K to 14.5 and it has completely thrown my Homepods out of sync with my TV speakers. But after 20 minutes or so the audio stays behind on the video ( up to 2 or 3 seconds ) The Plex audio sync problems has happened before with the Ultra. These workarounds involved tweaking the Wireless Audio Sync calibration and Match Frame Rate option. tvOS 15, Sep 25, 2021 5:36 AM in response to aigars16. Oct 8, 2021 11:23 PM in response to Ali_E1. Apr 28, 2021 11:40 AM in response to ashtv. Now, it appears that the latest tvOS 14.6 RC update might have fixed the said issue as affected users are reporting about the same. Is anyone else having issues like this, or is it best to open a support ticket with Apple about it. Although it must be noted that no official ETA has been shared for the time being. If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. Under Calibration, click Wireless Audio Sync. Apple occasionally offers updates to iOS, iPadOS, watchOS, tvOS, and macOS as closed developer previews or public betas (opens in new tab). Or even restart the show from the beginning. Starting to regret buying a pair of HomePods when they first came out to go with my ATV. (Source 1, 2, 3, 4, 5) Apple TV 4K, (I've tried disabling this, but no change in the sync issues). Thank you for posting in Apple Support Communities. wouterdam, User profile for user: 'Drive to Survive' producers set to make MLS documentaries for Apple TV+, Sparkee portable charger review: Two portable chargers in one, Apple Watch ban threat, layoffs, and Jony Ive's red nose February 2023 in review, Satechi Pro Hub Slim review: Good port expansion for Mac, on a budget, Daily deals March 4: $400 off M1 Pro 14-inch MacBook Pro, $100 off iPad Air, $50 off Apple Watch Ultra, more, Apple's vice president of cloud engineering departs in April, Samsung Galaxy Book 3 Ultra vs MacBook Pro 16-inch - compared. Sony A80J lip sync issue with new Apple TV 4K. Rcxecutioner, User profile for user: Reboot the wifi router as well. Both devices must be on the same home network and signed into the same Apple ID. any proposed solutions on the community forums. Hes currently iMores lead on all things Mac and macOS, although he also loves covering iPhone, iPad, and Apple Watch. 1 Home Entertainment Tech Resource. Here's how the Galaxy S23 compares against the iPhone 14 Pro. ayrtonoc, User profile for user: YouTube TV audio sync issues after 5.1 surround sound update - PiunikaWeb I have Dolby enabled incl. Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. Any idea what the problem might be. Apart from the obvious lag between the audio and video, the latter also tends to get pixelated and/or freeze as well. This is still based on our speculation as the said issue has not been acknowledged by the tech giant so far. There was a problem. tvOS 14.5 - Homepod Audio sync issues - Apple Community If volume control doesn't work automatically, you can manually program your Siri Remote or Apple TV Remote: On your Apple TV 4K or Apple TV HD, go to Settings > Remotes and Devices > Volume Control. ).To fix this, follow these steps: Change the audio format of the HDMI device to PCM.Refer to the HDMI device manual for information on how to change the audio format. Please investigate the root cause. Source. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of During this time, Apple could change the process or remove the tool from a future beta version. after updating Apple TV HD and HomePod stereo pair to 14.2 sound for videos no longer plays on the HomePods. Reproduction without explicit permission is prohibited, What to Do if Video and Audio Wont Sync on Apple TV, Bypass Your Receiver for Video and Check Your Cables, iOS 13 or iPadOS problems and how to fix them -, How To Fix Messages and iMessage Problems in iOS 11, iMessage not working iOS 13 or iPadOS? Before this, he worked in the technology field across different industries, including healthcare and education. Looks like no ones replied in a while. To start the conversation again, simply When I connect my ATV to my soundbar, and then connect my soundbar using eArc to the TV, the audio/video seem to sync perfectly. Future US, Inc. Full 7th Floor, 130 West 42nd Street, Watching Amazon prime or Netflix no problem but streaming ESPN was horrible. Set audio to "Best Quality Available". Yes, that's happening on my M1 Mac, but not on my Intel Mac.Also, most CBS videos, but not all, appear to demand money to watch, even though I'm subscribed to Paramount+.Both of these symptoms started at the same time for me. Notably, some Nvidia Shield TV users are also facing this issue. The service also helps one organize media from personal collections and online services. DocMultimedia, call My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar. Why is there no student checking it with some devices before they roll it out? After update to tvOS15, sound and audio become more and more out of sync with time. If not, then update the HomePods to 14.5 as well. Plex Audio Sync Issue on Apple TV: How to Fix - DroidWin elmofles, User profile for user: Sending to AirPlay 2 devices is good and sending from iPhone to yamaha airplay is good. Apple TV 4K, I'm a techy who is particularly fond of Android smartphones. Go into settings/ video and audio/ calibration and select wireless audio sync and follow along. A forum where Apple customers help each other with their products. There are at least 10 software engineers doing nothing but this audio network transport of the AppleTV. Apple TV tvOS 14.6 stable update should address audio sync issues PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. The problem happens multiple times on every episode I play, currently NCIS. I am available to assist in any troubleshooting. The TvOS 15.1 does not fix the problem. To resolve this, Apple is currently testing Wireless Audio Sync, which you initiate in the Apple TV settings. Apple disclaims any and all liability for the acts, #1. frame matching etc. ask a new question. 1-800-MY-APPLE, or, Sales and My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar. When playing some mp4 videos on my ATV that sit on my MacBook Air (Silicon) the audio slowly gets ahead of the video and continues to drift further ahead (I'm on a 1GB line). I have a stereo pair of two original HomePods paired to an Apple TV 4K (the model that came out with the click pad remote, not the latest Siri Remote) and this has been happening for a while and I thought maybe updating to 16.1 would fix it but it hasnt. I tried resetting, updating and using the iPhone/Apple TV sync, but the problem persisted. May 1, 2021 8:39 PM in response to JoppeA. scarter17, User profile for user: In five minutes it gets about 5 seconds off. I think that Apple should address this issue in the next release: Airport is a proprietary protocol so they know it better than anyone else. Tv is an LG cx and I use Apple TV 4k for all my content. Irritating Is there a fix for this besides pausing, rewinding and playing again..? Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. Apple TV 4K Review Apple TV buyers guide Apple TV users guide Apple TV news Apple TV discussion Buy at Apple (opens in new tab) Buy at Amazon (opens in new tab). As noted by 9to5Mac, some users were accessing the Apple TV app through hardware like Roku devices. Recalibration does nothing. On my brand new Apple TV 4 K i tried to watch HAYU tv. LG TV picture settings set as recommended by "@sonoftumber" in the LG TV owners' thread. It has been theorized that the problem lies with Apple's native device video player as apps that don't use the protocol, like YouTube, play back sound without issue. iOS 13 uses your iPhone microphone to fix Apple TV audio sync issues However, if the audio is transmitted through bluetooth, then I get perfect synchrony. And this fix only lasts basically one day. If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. Plex - Audio Sync Issue - Roku Community All on 14.5, after resetting a couple of times. Update the software on the iOS device you set up HomePods with Try restarting them first. I've done some other test with my hardware: The same happens in all refresh rates (60,50,25,24hz), video modes (SDR,HDR,DV) and with frame matching on or off. Apr 28, 2021 8:35 AM in response to ashtv. Logitech offers a full lineup of remotes that are compatible with Apple TV at various price points. Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. Apple may provide or recommend responses as a possible solution based on the information Select Video and Audio. At first glance, it looked as though the sound troubles could be traced back to the Apple TV app, with users saying movies bought or rented through the service would play without audio. With that said, there does exist a couple of nifty workarounds . When watching Netflix on Apple TV 4K only, every ten-15 minutes, the audio drops out for five seconds or so. For Amazon Prime Video, use the built in app from the LG TV (A/V sync adjustment set to "off") directly sending audio back to the AVR with HDMI ARC; use all other apps from the Apple TV 4K. Visit our corporate site (opens in new tab). For example, your Apple TV should automatically select the highest quality audio compatible with your television, but it may not be compatible with all the content youre watching. Spoke to support over the phone, no fix in sight, no way to downgrade from tvOS 15 Really disappointed. Refunds, Airport Express 802.11n *WIRED* connected to Rotel RA-1062 ampli, ipad (ipadOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V in sync, ipad (ipadOS 15.0) streaming A/V to ATV4K (tvOS 15.0) via Airplay (TV output audio) -> A/V in sync, iphone (iOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V in sync, iphone (iOS 15.0) streaming A/V to ATV4K (tvOS 15.0) via Airplay (TV output audio) -> A/V in sync, ATV4K (tvOS 15.0) streaming audio to Sony Headphones via Bluetooth (Headphones output audio) -> A/V in sync, ATV4K (tvOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V out of sync, video judder and stutter. But I have had nothing but problems. Delay audio sync Samsung Q950T with APPLE TV 4K 2021 Fix? If its still not working restart or reset HomePods Reset HomePod - Apple Support, A Reset or removal will require setting them up again. Please fix this apple! This happens on all devices. I have 4 new 4K Apple TVs, hooked up in different ways to different TVs, and none of them are able to synchronize audio with video. My device is set to auto update and is current. Ccastle84. I reset everything from scratch. dangregory, User profile for user: How can they mess it up at generation 15 ? Oct 8, 2021 6:36 PM in response to Ccastle84. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Have you had a chance to try and calibrate the audio using the Apple TV app on your iPhone? Apple TV+ subscribers irked by 'Greyhound' audio sync issue Takes a few seconds. Glad to hear, but 15.1 isn't public at the moment Oct 7, 2021 10:09 AM in response to aigars16, Ahh sorry about that , I assumed it was, Im working from my one Beta box. Further, he discovered what could be a workaround by changing audio output to stereo in Settings > Video and Audio > Audio Format > Change Format. It may be my imagination, but some channels seem worse than others, but only slightly. If you want a universal remote control that can do absolutely everything, and you don't care about the price, the Logitech Harmony Elite is hands-down the best remote you can get. TotalMount Apple TV Mount (opens in new tab) ($18 at Amazon). The problem is that apple took out the option to calibrate all formats for 24hz. All are using AAC audio codecs. the audio from the show or video doesnt work. Again, this is only fixed by resetting the Apple TV. So frustrating! Check Settings > Video and Audio > Audio Format > Change Format and test with both Stereo and Dolby Digital 5.1. Please refresh the page and try again. Agree, sync calibration seems to make it worse than if you didnt do it. May not work for everyone, and should be installed with caution as it's impossible to downgrade to an earlier firmware - but this has solved the issue for me. The Homepods are playing sound perhaps 30ms ahead of the TV speakers across ALL apps. Oct 8, 2021 11:21 PM in response to ayrtonoc. I have the same issue but only if I use airplay to direct the audio to my speakers. tvOS 14.6 beta 2 adds refresh rates to settings and fixes wireless audio sync. company number 03997482, registered in England and Wales. 78. This site contains user submitted content, comments and opinions and is for informational purposes What can I do? Celkins0, User profile for user: Brand names used in our stories are trademarks of respective companies. Earlier, the issue was more pronounced on Apple TV, but now other platforms seem affected as well. So this seems to be purely related to the stream being played back from the Apple TV. When I change to TV speaker (which runs through HDMI cable) sound is perfectly synced with video and no more glitch. Most movies/shows are 24hz format and will always be out of sync until we can calibrate under that again. Not sure if you reset the Apple TV or HomePods or both?
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